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Misael M. | Elance
 
176985602337900
Last Sign-in: Jan 7, 2015

Misael M.

Expert on Customer Service/ Data research /
   Philippines
  |   Malolos, Bulacan
  |  6:27 pm Local Time

Verified Freelancer

Misael M.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I have very good analytical skills, goal oriented, attention to detail and can work without supervision. These abilities have been developed through my experience in working as an escalation specialists for Singapore postal service, as a technical support representative for a leading computer company and as a customer service representative for a prepaid debit card company in the US.

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Skills (5)

Tested
Customer Service (Call center env.)
My Score
avg
Passed
Understanding differences in British and American English
My Score
avg

Employment

Telus International
Customer Service Representative
2013 - 2014
Customer service for Green Dot Prepaid Credit Card. Providing banking solution and upselling for prepaid card.
Cyber Slash Support
Customer Service Tier 2
2011 - 2012
Provide customer service to Singaporian account. Main duties, handling extreme irate customer looking for the lost packages. Collect data from agent and customer, log it on excel.

Education

De Vry Intitute
Electronic technician
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
macdavid8879
Type
Individual
Member Since
November 2014
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Misael M. | Elance

Misael M.