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Nina D. | Elance
 
176985602337900
Last Sign-in: Mar 2, 2014
Sorry, I am not available for new work at this time.

Nina D.

Online assistance as needed
   United States
  |   Lakeway, TX
  |  7:51 am Local Time

Overview

A native English speaker, I have general administrative & computer skills, as well as customer service experience (retail & call center work) & writing expertise. Email handling is one of my specialties, & my last on-site job required heavy email correspondence with clients around the world. Telephone work is another field I enjoy; I have experience in obtaining information via outbound calling in various industries. My recent position in government procurement required in-depth internet research & honed my technical abilities (Excel, in...

Read More »
Sep 6, 2013|Customer Service|Private|Completed
|
5.0
Mar 11, 2013|Research|Private|Completed
Sep 12, 2012|Virtual Assistant|Private|Completed
|
5.0
Sep 8, 2012|Research|Private|Completed
|
5.0

View All »

Portfolio

created for a cancer survivor group
Excel research document
DOG FANCY magazine article
created for cancer survivor organization
created for employee reference
created for employee reference
television review--published online
TV trivia

Skills (5)

Tested
English
English Speaking Test
My Score
avg
Computer Skills
Email
Email Etiquette Certification
My Score
avg
General Office Skills
Call Center Skills
Call Center Skills Test
My Score
avg

Service Description

Be assured your work will be done well, on time & with flair.

I am a motivated & mature individual, happy to be working from my beautiful home deep in the heart of Texas. With a varied work background including lawyer (estate planning back in the 1980s), office manager, administrative assistant, call center operator, & procurement specialist, I can handle a wide variety of online tasks. I am a native English speaker.

My computer skills include email (Outlook, Yahoo, etc.), Word, Excel, eBay sales (member since 2000 with over 2,000 feedbacks--100% positive), internet research, purchasing, & call center work. I enjoy editing, writing, analysis & document creation, as well as problem solving. I am a trained mediator. My strengths include organization, dependability, thoroughness, honesty & an eye for detail. Personal interests include animals, fitness, home renovation & art. Things I "know" include cats, vocabulary & grammar, television, Hawaii (Maui in particular, having lived there 22 years) & eBay.






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Employment

Morrell International
Buyer
2011 - 2011
Facilitated government/military procurement by researching line item details, coordinating with vendors, tabulating bidding results (via Excel, Word & PDF), & documenting government bidding...
Starwood Hotels and Resorts
Call Center Operator
2010 - 2011
Reservationist @Home Call Center--handled telephone reservations for over 1,000 hotels worldwide via my computer at home.
Haggai Institute
Administrative Assistant
2007 - 2009
Session Manager for 1 year--handled pre-attendance qualification & organization for Haggai leadership training sessions on Maui. Schedule Manager for 1 year--managed international applicant...
Kihei Veterinary Clinic
Office Manager
2006 - 2007
Office Manager--in charge of personnel, client relations, purchasing, inventory, equipment, and light accounting.
Protea Gift Shop
Sales
1989 - 1992
Sales Consultant in a small gift shop catering to tourists.
Thompson & Knight
Attorney
1983 - 1987
Attorney at Law specializing in estate planning and probate work.

Education

Center for Public Policy Dispute Resolution
40 Hour Basic Mediation Certification Course
2012 - 2012
University of Michigan Law School
Juris Doctor
- 1982
Michigan State University
Bachelor of Arts
- 1979

Keywords

eBay
email
computer
word processing
purchasing
customer service
research
internet
mediation or alternative dispute resolution
writing
My Snapshot
6
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
MacWestie
Type
Individual
Member Since
January 2011
Elance URL
Verifications
0
Nina D. | Elance

Nina D.