Technical support: Companies selling digital products or services need technical support both before and after the sales. These needs arise because the customers contact company through out the day for any assistance they may require regarding the services. They also want to upgrade/buy their products/services for which constant customer support from the company’s end is a must.
Non-technical support: Products or services that don't require any IT know how falls in this category. With the changing tastes and needs of the customers, almost every online company today, whether its dealing in technical products or non-technical products, requires the pre-sales and post-sales support for its customers to ensure that it keeps updating its products along with the requirements of the customers.
Hosting support: Our main aspects of operation are server administration, monitoring, management, optimization, data migration and data security on the server. This ensures that the server is able to meet the needs of the company’s website adequately. Through our adept technical staff, a company never loses track of its website and its data and timely support is provided to its customers which in turn ensures customer loyalty.
Billing support, Order Setup/Verification, data entry: In the times of internet, sale process through internet is only complete when the customer’s orders are fulfilled. So we provide billing support and order verification for all the sales that happen...
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