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Mahesh K. | Elance
 
176985602337900
Last Sign-in: Jan 6, 2015

Mahesh K.

Customer Service & Virtual Assistant 24/7
   India
  |   Visakhapatnam, Andhra Pradesh
  |  5:30 am Local Time

Overview

Minimum Hourly Rate $16

Over 5+ Years in Customer Service for US. And also Sales for US & UK. Working Experience includes Advertising in US Market with Hassle free techniques. Believes in Sales & Money. Punctual & Work minded.

We provide you:
1. Feasible staffing to understand your requirements.
2. Affordable costs.
3. Expanded pool of support staff with amazing accents.
4. High skill orientation of our staff towards customer support.
5. Caliber to use remote desktops to handle customer issues.
6. Advanced technical infrastructure with constant power supply and...

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Skills (10)

Tested
Customer S
Communication
google merchants
Customer Service
My Score
avg
Passed
Customer Service Test
My Score
avg

Service Description

Technical support: Companies selling digital products or services need technical support both before and after the sales. These needs arise because the customers contact company through out the day for any assistance they may require regarding the services. They also want to upgrade/buy their products/services for which constant customer support from the company’s end is a must.

Non-technical support: Products or services that don't require any IT know how falls in this category. With the changing tastes and needs of the customers, almost every online company today, whether its dealing in technical products or non-technical products, requires the pre-sales and post-sales support for its customers to ensure that it keeps updating its products along with the requirements of the customers.

Hosting support: Our main aspects of operation are server administration, monitoring, management, optimization, data migration and data security on the server. This ensures that the server is able to meet the needs of the company’s website adequately. Through our adept technical staff, a company never loses track of its website and its data and timely support is provided to its customers which in turn ensures customer loyalty.

Billing support, Order Setup/Verification, data entry: In the times of internet, sale process through internet is only complete when the customer’s orders are fulfilled. So we provide billing support and order verification for all the sales that happen...

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Employment

I One Infotech Inc,
Sr. Customer Service
2013 - Present
Team AD Works Inc,
Customer Service Executive
2010 - 2012

Education

Andhra University
Bachelor of Computers
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Virtual Assistant
Internet Savvy
Long Term Service
Internet Researcher
My Snapshot
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Elance Level
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  • 12 months
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Identity
Username
maheshpcom
Type
Individual
Member Since
February 2014
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Mahesh K. | Elance

Mahesh K.