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Mailyn D. | Elance
 
176985602337900
Last Sign-in: Aug 26, 2011

Mailyn D.

. Achievement of goals and work commitment are my
   Philippines
  |   Angeles City, Pampanga
  |  12:28 am Local Time

Overview

Minimum Hourly Rate $5

I am a mom of two kids and seeking for a position where my professional skills in administration and call centre can be utilized and advanced online. I currently work at Iqor Incorporated Philippines as a customer support advisor.

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Portfolio

I researched the email address online, contact person, visit the respective websites...

Skills (2)

Tested
Call Center Skills Test
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Passed

Service Description

WORK EXPERIENCE

Holy Angel University
OfficeAssistant
4 yrs 2002

Under admission's office, I prepare brochures and entrance test kit/envelope for incoming freshmen. Also helping out on giving freshmen some walkthroughs on how they can handle their activities or applications inside the campus.

Under properties' office, I handle the reservations for equipments or university's properties (like cameras and projectors for presentations) that can be use for conferences, orientations and meetings.

Under scholarship and grant's office, I check the results of the college entrance test and extract the 10% and above passers. i do the sorting of names of who can avail the scholarship from 100% to 50% grant. I also post the announcements for the availability of different scholarships on the university's billboards.

Eperformax, Incorporated
CustomerService 1 yr
2009 I answer inbound calls regarding some walkthroughs and troubleshooting online. Assist callers on how they can create a paypal account or how to create buttons that they can use in their web shops. if the target volume of calls are reached earlier than 7 hours, I do answer emails regarding the same subject.

Iqor, Incorporated
Customersupport advisor
2 yrs 2011
I answer outbound calls regarding past due accounts under credit card department of a certain bank in U.S. I follow quality procedures that will validate the service of my calls through surveys, internal and external monitors. I...

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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Administrative Support- Data Entry
Personal Assistant
Web Research
Email Response Handling
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Identity
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mailyn
Type
Individual
Member Since
May 2011
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Mailyn D. | Elance

Mailyn D.