“Of all the elancer providers I have worked with, I regret to say this has been the most disastrous. 2 months ago, I had to call them up & plead for them to hurry up & finish the project. 4 months on from the start date of this project, it is still not complete. The provider last signed into Elance yesterday - yet without courtesy to drop any line of feedback regarding his delay.
In fairness, a couple of weeks of delay can be attributed to our delay in testing the providers work. However, this time could have professionally been used by the provider to carry on with other parts of the project.
The view point of the provider is they made a mistake in over promising on the bulk part of the project, concluding it is the clients fault for pushing too hard, and they should be allowed to work without "any" form of deadline. For the "bulk part" of the project, no feedback has been received, no work in progress, no screenshots, no requests for advice - just silence. the provider claimed it was a very difficult thing to do "man", and that it's very complex "man", and you should give me more time "man". Setting of deadlines and keeping to them was impossible & deeply frustrating.
The provider offered to do the job for a good price. To his credit. However, what you gain in a good price, you lose overall in wasted time, uncompleted work, poor feedback, poor attitude and an ultimately incomplete job. The provider also claims the low price is justification for the delay.
The project has reached a point where it is a total write of in funding and time (waiting). Another elance provider will do this job for us. An earlier project I gave him 5 stars which was for the simplest thing, easily found on the internet.