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Normalyn Inciong | Elance
 
176985602337900
Last Sign-in: Jul 18, 2013

Normalyn Inciong

   Philippines
  |   San Pablo City, Laguna

Overview

I am a former call center agent but now has chosen to be a work-at-home mom to take care of my family better. I have experience in sales, web research, directory assistance and customer service. I am a fast and eager learner, so even if I am not very knowledgeable in something I can learn easily. I'm also a determined and hard worker. I'm not choosy in finding work, as long as I know that I can do the job, I'll do it.

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Skills (10)

Tested
Copywriting
Editing
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
English Grammar
English Proofreading
English Punctuation
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Translation English Tagalog
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service

Employment

KGB Philippines (formerly INFONXX)
Customer Service Representative
2008 - 2013
I worked here as a US directory assistance agent. We looked for phone listings, movie times, temperature, driving directions, etc. Within my stay with KGB, I was chosen to work for a new department...
IBM Daksh Business Process Services Inc.
Customer Service Rep., Internal Chat Support Agent
2006 - 2008
I worked here as a CSR for an American telecom account. As a CSR, I handled billing issues, technical problems, account maintenance and sales. After a year, I was transferred to a new department,...

Education

Manila Bible Seminary
Associate in Church Music
- 2006
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
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Reviews
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Clients
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Identity
Username
malyn0953
Type
Individual
Member Since
July 2013
Elance URL
Verifications
0
Normalyn Inciong | Elance

Normalyn Inciong