My educational background lies in Tourism and Hospitality, Sociology and English language, while my work experience includes customer service-orientated positions, such as: hotel receptionist, customer support, front desk agent at the travel agency, reservations agent for holiday rentals (both through an agency and via internet) and sales positions.
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I am proficient with Airbnb, Booking.com and other booking portals, as well as other travel planning services.
As a frequent traveller who plans her own trips, I understand the needs and...
Feb 23, 2015|Data Entry|$0|Completed
Feb 22, 2015|Data Entry|$0|Completed
Feb 18, 2015|Social Network Management|$20|Completed
Jan 30, 2015|Social Network Management|$70|Completed
I can help you with:
- Admin/PA -
Research a certain topic, collect and compile information, plan a trip (booking flights, accommodation, transfer/taxi, museum/gallery tickets, restaurants...), proof-read and format your writing, email handling, etc.
- Customer service/support -
Replying to customer enquiries, dealing with complaints and troubleshooting the issues
-Tourism/Accommodation business -
Listing and Management of your online accommodation/holiday rental business, as well as providing customer service. I cover Airbnb, Booking.com, Holiday Rentals, Wimdu, HouseTrip, TripAdvisor.
- Online business presence/Social Network administration -
Listing and managing your business on TripAdvisor, Google Pages, Facebook pages, Pinterest, Twitter, maintaining your Wordpress powered blog/website, establishing communication with your customers via email and social networks
- Tutoring -
Introduction to Internet services and portals. Not sure how to use Etsy, Facebook, sell or buy online, or how to use commonly used software?
I can give instructions via Skype screensharing or TeamViewer)
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2014 - 2014
Hotel receptionist at Aparthotel Pharia, Hvar Town, island of Hvar, Croatia
Check in, check out of guests, processing payments, reservations and cancellations, helping guests with booking of ferry...