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Manish S. | Elance
 
176985602337900
Last Sign-in: Jan 11, 2013

Manish S.

Professional and Affordable Customer Service
   India
  |   New Delhi, Delhi

Overview

Minimum Hourly Rate $5

We believe strongly that business strategy & technology must work together to create value for our customers. We offer a gamut of services ranging from customer care from our state-of-the-art infrastructure to delivering hassle free support services.

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Skills (3)

Tested
Helpdesk
Help Desk Certification
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Microsoft Excel

Service Description

We are a group of 3 peoples who are very experienced in Data Entry, Customer Support, Help desk. We all are from Indian BPO and KPO sector which is very famous all over the world for there low cost and highly quality work. We can deliver you a best quality of work and able to handle any kind query of your clients and let them feel satisfied.

In the competitive business environment of today, the importance of customer support is increasing. Consumers have several options to choose from in the market and other than price and quality, the post-sale support and service they receive is a key factor in attracting new customers and retaining existing ones.

we tried to bring exceptional experience to the client's customers and provide first contact resolution. Our host of customer care services helps in establishing and maintaining 'customer relationship management'. Due to personal approach and philosphy of direct communication you can depend on us. We provide exceptional experience in:

Handling Complaint and query resolution
Customer retention
Product Information Support
Billing Queries
Account queries and maintenance

Modes of Customer Care Service Deliveries:

LIVE CHAT SUPPORT
EMAIL SUPPORT
TICKET MANAGEMENT
FORUM MANAGEMENT
24*7 Technical Support

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Employment

TransWebTutors
Project Coordinator
2008 - Present
NetCreativeMind
Sr. Customer Support Ex.
2005 - 2008

Education

Delhi University
B.Com
2002 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

Data Entry
Customer Support
Email Handling
Admin Support
online Chat Support
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
manish_singh
Type
Individual
Member Since
March 2009
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Manish S. | Elance

Manish S.