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Ben Mansheim | Elance
 
176985602337900
Last Sign-in: Dec 6, 2016

Ben Mansheim

The right words for the right situation.
   Israel
  |   Yad Binyamin, Nachal Sorek

Overview

Minimum Hourly Rate $30

I have nearly 10 years of experience writing technical documentation for Fortune 100 companies as well as managing documentation teams. With my technology background, I can understand the technical requirements and translate them into documentation that is tailored for the target audience.

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Portfolio

This article was published on a blog as part of a series to highlight issues in...
This article was published on a blog as part of a series to highlight issues in...

Skills (7)

Tested
English Spelling Test (U.S. Version)
My Score
avg
Passed
Technical Writing Skills Certification
My Score
avg

Service Description

I am now a technical writer
a great former network designer
who looks forward one day
to assist in a way
to provide for the instruction miner

Bringing extensive technical and project management skills to technical communication... with style.

Specialties:Publishing: Author-It, FrameMaker 6-8, MS Word, Atlassian Confluence, XMetal, XMLSpy
Server Infrastructure: Windows 2000\3\8 Server, IIS, SQL, Exchange, Windows 2000 Pro\XP Pro\7 beta, Virtual PC, Remote Desktop
Utilities: Symantec Corporate Antivirus and Ghost, Veritas Backup Exec and NetBackup, RedHat Linux, Check Point Internet Security Suite, VMWare Workstation and ESX, Apache, MySQL, VNC
Protocols: DNS, DHCP, FTP, TCP\IP
Hardware: IBM, Dell, HP, RenderBoxx, EMC, NetApp, StorageTek, Cisco

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Employment

Tufin Technologies
Documentation Manager
2011 - Present
Sole writer for 70 member R&D organization Maintain online and print documentation set for 3 products in 2-month Agile release cycle
Check Point Software Technologies
Technical Publications, Team Lead
2010 - 2011
Managed 5 writers during major software releases with 20+ deliverables Designed and implemented documentation project management workflow in wiki-format Directed training for Simplified English...
Check Point Software Technologies
Technical Writer
2008 - 2010
Optimized administration guides and online help to improve ease-of-use by simplifying document structure and language Served as documentation release coordinator on multiple major releases...
Tech-Tav Documentation Ltd
Project Manager and Technical Writer
2007 - 2008
Led team of 4 writers on major Fortune 100 contract
IDT Carmel Inc
Operations Manager reporting to the CEO
2005 - 2007
Planned launch of debt collection company from ground up Defined processes and procedures for all aspects of the business Built relationships with vendors to provide support services
IDT Corporation
IT Project Manager and Network Administrator
2000 - 2005
Managed medium scale, global projects for corporate and satellite offices Define project lifecycle for corporate network management department Responsible for public-facing Internet services (DNS,...

Education

University of Wisconsin-Madison
Bachelor of Arts
1992 - 1995
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

technical
writer
experienced
analytical
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  • 12 months
  • Lifetime
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Identity
Username
mansheim
Type
Individual
Member Since
January 2011
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Ben Mansheim | Elance

Ben Mansheim