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Jesse G. | Elance
 
176985602337900
Last Sign-in: Apr 9, 2008

Jesse G.

technical or help desk support
   United States
  |   Houston, TX

Overview

Microcomputer hardware setup, Lotus, database uploads, HTML, FTP, DNS (Domain Name Servers), C & A name records, Websites designs, Search Engines Support, TCP/IP Networking, Routers, Hubs, Active Directory, Macintosh, Windows 3.1, 95, 98, 98 SE, ME, XP, NT, 2000, Excel, Access, PowerPoint, Word, Works, Outlook, Outlook Express, SBC DSL, LAN, SMTP & POP, Broadband software, Internet Explorer, Netscape, Firefox, McAfee Virus, Norton Anti Virus and Adobe Acrobat Reader, BlackBerry

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Skills (10)

Tested
Microsoft Excel
Helpdesk
Active Directory
Computer Skills
Management Skills
Microsoft Word
Network Administration
Email
Call Center Skills
General Office Skills

Service Description


- The ability to quickly learn new policies and procedures

- Capability to easily adapt to any new situation or environment

- Effectively establishes and meets deadlines

I am a self-starter who is highly dependable. My ability to effectively communicate with people at all levels is excellent. In addition, I am a very motivated individual who believes in achieving objectives in an outstanding manner.


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Employment

Yahoo!
Help Desk/Trainer
2004 - 2008
Job duties include troubleshooting Yahoo Merchants account subscribers with revenue ranging from 50,000 to the multi-millions, Do database uploads, Excel spread sheets, HTML, FTP, SMTP, POP, DNS...

Keywords

technical
HelpDesk
support
data entry
web
windows
html
active
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
map23
Type
Individual
Member Since
April 2008
Elance URL
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Jesse G. | Elance

Jesse G.