Jul 30, 2014|Private|Software Application|Completed|
We have a POS that we are trying to use but are unable to because it does not work with our Credit Card Gateway (FirstData). The job is to find why it is not working (it complains about invalid XML) and provide a tested and proven solution.
Skills: soap, xml, java
“On July 17th (Thursday) I posted a job out of desperate need to resolve a show-stopper problem. Our current POS system was not working with our Credit Card Gateway and our Go-Live date was Sunday July 20th. We reached out to the developer but did not receive a response. Ever!. It literally kept us up at night trying to find a solution in 3 days. On July 18th (Friday) I reviewed the proposals and profiles and had to make a final decision. I was drawn to Maplesoftware because of their responsiveness and rate. All others sent a "canned" response. So I took a dive of faith and chose Maplesoftware. From that point forward I was put at ease because their quick response and immediate effort to begin finding a solution. Maplesoftware literally worked thru the night to debug and make changes to the POS code. By July 19th (Saturday) we had received the update that the solution and bug had been found. We had a screen-share meeting to demonstrate the solution and code change. A few hours later I had the files and began testing in my lab. After no issues where found I made the change to one of our POS stations and ran a test transaction. SUCCESS!!!! it worked perfectly. Thanks to Maplesoftware we where able to successfully open and accept Credit Cards. They allowed me to focus on the business. Not once did we have a glitch or issue with the credit cards. Such a great day thanks to Maplesofftware. Thank you guys for your hard work and willingness to help me in my most desperate hour. You will be my only go-to company from this point forward.
Jaime G. ”
Freelancer Feedback Comments for Client:
“Amazing Employer; Clear Requirement and extremely cooperative!! Looking forward to work with him again.”