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Marella Narasimha R. | Elance
 
176985602337900
Last Sign-in: Dec 18, 2014

Marella Narasimha R.

   India
  |   Hyderabad, Andhra Pradesh

Overview

Overall 17.08 years of professional experience in the stream of Telecom Services & Banking sectors. Proen track record in Sales, Retail Operations of Telecom, Customer Service, Credit & Risk Management, Account Receivables, Corporate Relations, Key Account Management, Strategic Planning, Business Development, Execution, Empowerment, Vendor Management, Customer Centricity, Retentions & Relations with critical & timely inputs for formulating strategies to meet business deliverables.

Good at analyzing Customer Behaviour & Local Market trends....

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Skills (10)

Tested
Business Development
Market Research
Key Account Management
Leadership
Project Planning
Team Management
Retail
Sales
Vendor Management
Customer Lifecycle Management

Employment

KCS Pvt. Ltd
AVP Operations
2014 - Present
Responsible for the entire Revenue stream for the organization. Looking after Credits, Account Receivables,Training & Development, Strategy, Customer Relations, Policy matters & Recruitment support...
Vodafone South Limited
Head Retail Operations - Hyderabad Zone
2011 - 2014
Planning & Strategizing business deliverables (AOP : Annual Operational Plan) which involves Capacity Planning (Manpower, Infrastructure, Week / Month / Quarterly plan) & set objectives which are...
Vodafone Essar South Ltd
Head Customer Service Operations - Vizag Zone
2010 - 2011
Based at Visakhapatnam handling Srikaulam, Vizianagaram, Visakhapatnam, East & West Godavari Districts. : Ensuring 98% service quality on Customer On-boarding experience. Ensuring Service levels...
Vodafone Essar South Ltd
Assistant Manager Credit & Collections
2007 - 2010
Based at Vijayawada and covering Krishna, Guntur, Prakasam & Khammam Districts with a team of 87 people Responsible for entire Zonal Credit & Collections process with 1.73 crores billing & 1400...
Bharti Airtel Limited
Sr. Executive - Collections CSD
2005 - 2007
In this operational position i have handled a team of aspiring & strong professionals who work at various levels starting from field agents, team leaders, & Vendors. Received Appreciation...
Hutchison Essar South Limited
Executive Credit and Collections
2003 - 2004
Responsible for entire Zonal / Hub operations pertaining to Credit & Collections. Involved in strategising field work flow & TAT for the defined processes. Developed accurate MIS mechanism....
PST Internation - Medical Transcription Company
Production Manager - Medical Transcrition
1999 - 2001
Responsible for handling accuracy levels of documents within TAT to the client. Responsible for planning, executing & delivering the files within the stipulated time frame. Responsible for...

Education

College of Management Studies, GITAM
BBM (Bachelor of Business Management)
-
Graduate
B.B.M (Bachelor
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
marellarao
Type
Individual
Member Since
October 2014
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Marella Narasimha R. | Elance

Marella Narasimha R.