Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Margaret S. | Elance
 
176985602337900
Last Sign-in: Jul 5, 2015

Margaret S.

Professionalism and Dedicatedness set me apart
   India
  |   Kolkata, West Bengal

Overview

Versatile & dedicated VA with proven track record | Customer Service, Email, E-Commerce, Wordpress, Mailchimp, Data Entry, MS-Office, Image editing, Hootsuite

I treat your projects like my own and execute them as carefully and efficiently as you would. ** I prefer to ask questions and get things clarified rather than experimenting and wasting time and money. ** I keep you updated with clear and transparent reports. ** My professionalism and reliability has led to lasting business relationships.

Read More »
Jun 14, 2015|Virtual Assistant|Private|Completed
|
5.0
Feb 24, 2015|Customer Service Project Management|Private|Working
Feb 2, 2015|Virtual Assistant|Private|Completed
Jan 5, 2015|Content Management|Private|Completed
|
4.0

View All »

Portfolio

Providing Customer Support through OsTicket System
Configuring Mailchimp for Wordpress plugin with a list
Installed Responsive Pricing Grid plugin on Wordpress based website
Using Adobe Echo Sign for sending Contract Document for signature
Loaded and Scheduled Emails on OntraPort platform
Setting up Coming Soon Pro Plugin for Wordpress with Mailchimp List
Managing Contact List Office 365
Taking Back-up of Website from cPanel of Bluehost
Updating Partials at Infusionsoft Customer Hub
Loading Audio at Amazon Web Services S3
Edited Property Map with PropertyMap Plugin
Inserting Images into Pages from Wordpress Media Library
Updating webpage with Visual Composer plugin for Wordpress
Editing Image Gallery with Visual Composer plugin
Conference Recording at FreeConference.com
http://www.palisadejewelers.com/
http://www.imagiplay.com/
http://simplypergolas.com/
http://www.justbeachtowels.com/

Skills (10)

Tested
WordPress
Knowledge of WordPress 3.1 Skills Test
My Score
avg
Passed
Knowledge of Wordpress 3.0 Skills Test
My Score
avg
Passed
WordPress 2.8 Test
My Score
avg
Passed
WordPress Test
My Score
avg
HTML
HTML 4.01 Test
My Score
avg
MailChimp
MailChimp
My Score
avg
E-Commerce
Helpdesk
Help Desk Certification
My Score
avg
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
U.S. Word Usage Test
My Score
avg
UK English Basic Skills Test
My Score
avg
Computer Skills
Computer Aptitude Test
My Score
avg
Computer Competency
My Score
avg
Computer Skills Test
My Score
avg
Computer Technician Test
My Score
avg
Administrative Support
Administrative Assistant
My Score
avg
Email
Email Etiquette
My Score
avg
Email Etiquette Certification
My Score
avg
Passed
Email Handling
My Score
avg
Passed
Social Media Marketing
Social Media Marketing
My Score
avg
Social Media Marketing Test
My Score
avg
Passed

Service Description

WORDPRESS
===========
- Setting up domain & Installing Wordpress
- Installing Themes, Plugins, Widgets
- Adding website content
- Formatting & scheduling blog posts
- Comment moderation
- Social sharing
- Resizing & editing images for blogposts
- Tracking Metrics

CUSTOMER SERVICE
==================
- Handling tickets, tracking and following up
- Tech support
- Building knowledgebase
- Preparing Canned Responses

E-COMMERCE
============
** Added products to 30+ Ecommerce sites:
- WooCommerce
- BigCommerce
- Magento
- 1shoppingcart
- Adobe Business Catalyst (Adobe WYSIWYG editor)

DOMAIN-TRANSFER
================
- Domain transfer to new hosting
- Setting up subdomains, Add-On domains
- Creating custom email Ids
- Email redirection and funnelling

CMS
====
* Wordpress , Drupal, Typo3 CMS, Adobe WYSIWYG editor

CODING
=======
- HTML, CSS, ASP, SQL, VBScript, JavaScript, Oracle 8i, C, C++, Visual Basic 6.0, Java

NEWSLETTERS MANAGEMENT
=========================
Newsletters & Autoresponders setup & scheduling with:
** Mailchimp
** Aweber
** ConstantContact
** Infusionsoft
** Ontraport

MS-OFFICE
=========
- MS-Word, MS-Excel, MS-Powerpoint
- Microsoft Frontpage, Microsoft Publisher , Microsoft Outlook

SOCIAL NETWORKING MANAGEMENT
==============================
- Scheduling with Hootsuite
- Promoting blogposts, events, webinars
- Facebook updates
- Twitter marketing
- Pinterest, Instagram
- Google Groups, Google Plus

PDF
===
- PDF editing/formatting/conversion with Adobe...

Read More »

Employment

Self Employed
Freelancing Administrative Assistant
2010 - Present
Working as a full time Freelancing Virtual Assistant at Elance since 2010
Connector BPO
Virtual Assistant
2005 - 2010
Worked as a virtual assistant for an outsourcing company on a wide variety of tasks, right from Data Entry to Providing Customer Support through Helpdesk, Online Research, Setting up Aweber and...
Media Infotech India
Web Programmer
2003 - 2005
Designed and Programmed Webpages with ASP, HTML, FrontPage

Education

Manipal University, Karnataka
Master of Computer Applications
-
Aptech, India
Advanced Diploma in Software Engineering
-

Keywords

Wordpress
Mailchimp
E-Commerce
Admin
MS-Office
Data Entry
Virtual Assistant
Helpdesk
Customer Service
Excel
My Snapshot
5
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.5
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
MargaretVA
Type
Individual
Member Since
November 2010
Elance URL
Verifications
0
Groups
Margaret S. | Elance

Margaret S.