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MARIANNE CORREA | Elance
 
176985602337900
Last Sign-in: Jan 13, 2014

MARIANNE CORREA

DATA ENTRY, TYPING, EMAIL, CHAT, CUSTOMER SERVICE,
   Thailand
  |   BANGKOK, BANGKOK

Overview

Minimum Hourly Rate $9

I am currently working as a full time ESL Teacher in Thailand. I have lots of free time and I want to make my hours more productive by expanding my horizon to the field of online jobs. My years of experience in the call center industry has provided me with enough knowledge to handle various types of customer concerns ranging from order entry, telecommunications, customer service, retention, billing to financial services.

I am seeking for a data entry, typing, admin, chat support, email or any non-voice jobs. I am very detail oriented with...

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Skills (10)

Tested
Typing
Computer Skills
Computer Aptitude Test
My Score
avg
Passed
Microsoft Word
Microsoft Excel
English Grammar
Call Center Skills
Phone Support
Tagalog
Administrative Support
Customer Service
Customer Service Test
My Score
avg
Passed

Service Description

TYPING
My typing speed is 50-55 words per minute with a minimum accuracy of 95%. I can type texts from PDF files to word or excel accurately and on a timely manner.

CUSTOMER SERVICE / CHAT / ADMIN SUPPORT
I have handled several types of customer concerns from easy to difficult scenarios. I have proper training on how to handle and please various types of customers. With my experience and dedication, I can very well give an excellent customer service.



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Employment

Sukasanareewittaya School, THAILAND
ESL Teacher (Secondary Level)
2013 - Present
Handles English Conversation subject for Secondary Levels Develops and delivers lesson plans utilizing techniques and strategies addressing all aspects of the student’s communication – reading,...
NAPATSORN NATTHANON SCHOOL, THAILAND
ESL Teacher ( ALL LEVELS )
2012 - 2013
Handles English Conversation subject from Kindergarten, Primary, Secondary and Vocational Levels Plans, prepares and delivers lessons to a range of classes and age groups; Marks and provides...
Education Link Advantage, PHILIPPINES
OFFICE MANAGER
2010 - 2011
Maintains records and compile statistical reports concerning student -related data such as Evaluation Form, Memorandum of Agreement, Waivers and Personal files. Meets with different school...
ICT Marketing Services (Callcenter, Philippines)
Customer Service Representative / ADVISOR
2009 - 2010
Handles customer’s inquiries regarding phone operation, charges and misapplied payments Provide the customers with necessary information on different products and services and tailor suit their...
Aegis People Support (Callcenter / Philippines)
Retention Specialist / CSR
2009 - 2009
Maintains excellent knowledge about the products and services in order to understand customers’ needs. Respond to incoming requests for cancellation of services and persuade customers to keep...
Cybercity Teleservices (Callenter / Philippines)
Customer Service Representative / Order Entry
2008 - 2008
Processes inquiries and sales orders in a timely, accurate, and efficient manner Provides customers with product information and placed orders in the system Handles issues regarding order...
Valencia Bukidnon Achievers's
Administrative Assistant
2005 - 2008
Handles all inquiries within my capacity including arranging of “callbacks” to protect boss’ time Update and chase delegated tasks to ensure progress to deadline and keeping projects/tasks on...
Winterk Corporation, TAIWAN, R.O.C.
Quality Analyst
2000 - 2002
Handles different incoming and outgoing inspection for specific products Evaluates and check the actual appearance of particular products from the FINAL INSPECTION department assuring consumer...
Athenna International Manpower Services (Phils)
Executive Secretary
1997 - 2000
Do outbound calls for all applicants scheduled for specific interviews Cashiering / Preparing of Promissory Notes Answers calls regarding applicants inquiries for specific job orders...

Education

Xavier University Ateneo de Cagayan
Bachelor of Arts in Economics
1993 - 1997
Overview  |  Job History  |  Resume/C.V.

Keywords

TYPING
DATA ENTRY
CHAT SUPPORT
EMAIL
CUSTOMER SERVICE
RETENTION
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Identity
Username
mariannecorrea36
Type
Individual
Member Since
January 2014
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MARIANNE CORREA | Elance

MARIANNE CORREA