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Marianne M. | Elance
 
176985602337900
Last Sign-in: Jul 18, 2011

Marianne M.

Home-Based Professional at a very affordable rate!
   Philippines
  |   Quezon City, Metro Manila
  |  8:47 pm Local Time

Overview

Minimum Hourly Rate $5

I started working in the BPO Industry at the age of 19. I joined most of the Top Companies here in the Philippines whose well known in providing quality, customer satisfaction and perfect service. I handled various International Accounts and dealt with various types of people around the globe. I'm a goal-oriented person and never settle with a job well done. I always make sure that every task assigned to me is perfectly done on time and exceeds my client's expectation because I'm always after the success of my clients.

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Skills (7)

Tested
English Speaking Test
My Score
avg
Call Center Skills Test
My Score
avg
Passed
Email Etiquette Certification
My Score
avg
Passed
Computer Skills Test
My Score
avg
Passed
U.S. Culture and Etiquette Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg

Service Description

Company background

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Employment

Teleperformance Incorporated
Technical Support Specialist
2010 - 2011
We provide technical assistance and troubleshooting for Internet Connection and Email Set-up for all BigPond Customers in Australia
Hinduja Global Solutions Limited
HealthCare Customer Service Associate
2010 - 2010
We quote Benefits and Eligibilty as well as Claims Status for Humana Providers.
Concentrix-Synnex Corporation
Technical Support Representative
2009 - 2010
We provide technical assistance and troubleshooting for all Customers of DISH TV.
CONVERGYS Philippines
Collections Account Specialist
2008 - 2009
We collect payments on accounts that are past due for Barclays Bank.
SYKES Asia (previously ICT Group)
Customer Service Specialist
2008 - 2008
We provide assistance to our Customers calling on their Auto Loan with GMAC Bank.
NCO Group
Customer Service Specialist
2007 - 2008
We process our Customer's payment for their Utility Bills such as Gas and Electric, Water, Cable and Telephone, etc. using their Credit Card, Debit Card and/or Checks.

Education

Saint Agustine School of Nursing
Two-year Practical Nursing
2005 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

Data Entry
Email Support
Chat Support
Customer Support
Virtual Assistant
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Identity
Username
mariannemamaradlo
Type
Individual
Member Since
April 2011
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Marianne M. | Elance

Marianne M.