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maria b. | Elance
 
176985602337900
Last Sign-in: Sep 27, 2015

maria b.

service oriented, reliable, honest, hardworking
   Philippines
  |  7:29 am Local Time

Overview

Minimum Hourly Rate $4

Had 15 years experience working as a Financial Analyst/ Investment Management Account Order Taker for a bank.

Worked in the BPO/call center industry:
* as a Collections Agent for a financial account
*as Customer Service Representative for a financial account,
*as Technical Support Representative for a communications company.

I am a TESDA scholar: Finishing Course for Call Center Agents.

I am hardworking, goal-oriented, self-motivated, particular about details, deadline driven, and willing to learn.

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Mar 21, 2014|Transcription|Private|Completed
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4.8

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Portfolio

result of typing test taken

Skills (9)

Tested
Customer Service Test
My Score
avg
Passed
Microsoft Word 2010 Test
My Score
avg
English Speaking Test
My Score
avg
U.S. English Basic Skills Test
My Score
avg
English Spelling Test (U.S. Version)
My Score
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Passed
US English Basic Skills Test
call center

Service Description

I have formatted credit reports as well as Financial Spreads using Microsoft Excel and Microsoft Word for the Financial Analysis section of the Credit Department of a bank I was connected with. These reports were used for analysis for bank loan purposes.
I have received verbal and written commendations from clients at the call centers I have worked with.

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Employment

NCO/RMH Teleservices Asia-Pacific Inc.
Collections Agent
2008 - 2008
served as collections representative for a financial account
SITEL Customer Care Philippines, Inc.
Customer Service Representative
2007 - 2007
served as representative for a financial account
TeleTech Customer Management Phils., Inc.
Technical Support Representative
2006 - 2007
served as technical support for an internet/communications company

Education

University of the Philippines, Diliman
Bachelor of Science in Business Economics
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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
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MariaTeresaB
Type
Individual
Member Since
December 2013
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maria b. | Elance

maria b.