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Marichi G. | Elance
 
176985602337900
Last Sign-in: Apr 28, 2015

Marichi G.

Web Research/Data Enry/Email Handling/Virtual Asst
   Philippines
  |   San Pedro, Laguna
  |  7:52 pm Local Time

Overview

Minimum Hourly Rate $5

I was offline for few months, but now I'm back ready to assist and give you full support.

You can hire me for a lesser cost but will assure you that the work will be handled with professionalism, integrity and accuracy.

My goal in life is to meet client's needs and to give satisfaction in my work. My experiences and skills will help me accomplish the project. And I believe for the job to be successful there should be an open communication between clients and contractor.

I can assure that every client will be valued and I will do my...

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Aug 2, 2013|Virtual Assistant|Private|Completed
Jul 17, 2012|Virtual Assistant|Private|Completed
Jul 17, 2012|Virtual Assistant|Private|Completed
|
4.8
Jun 4, 2012|Customer Service|Private|Completed
|
4.6

View All »

Portfolio

Quality beyond expectation

Skills (6)

Tested
English
English Speaking Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Passed
Research/Data Entry/Computer
Customer Service
Customer Service Test
My Score
avg
Passed
Microsoft Office(Word; Excel; Powerpoint)

Service Description

>Data Entry
>Web Research
>Email Handling
>Virtual Assistance
>Photo Editing
>Flyer/Pamphlet and brochure making
>Customer Support
>Technical Support (Computer and Mobile)
>Typing
>Admin Assistance
>Online docs (ex: Google Docs)



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Employment

Convergys Philippines
Customer Care
2012 - Present
Escalation department: I make outbound calls to check and make sure customer's issue is resolve or if not to make appropriate actions to resolve it.
Telephilippines
Customer Service
2009 - 2011
>Provides phone numbers and nearest store in the area >Inform client on the new product offered >Give assistance in managing accounts >Process payment using credit/debit/e-check and refill card...
Contact Center
Customer Care
2009 - 2009
>Handle clients request through Phone and Email for cancel and refund of subscription and respond in real time. >Password reset and renewing subscription.
KGB-Phils
Chat Support
2008 - 2009
>Provides nearest location and phone numbers using Search engine and Google Map>Help find best route to avoid traffic and flight schedules>signs and symptoms of illness and disease> step by step...
Freelance
Tutor
2007 - 2007
Tutors basic computer application (Excel, Word, Paint) Answer and discuss Math modules Discuss Math lessons (Algebra, Trigonometry, Calculus) Assist in assignments and projects

Education

Mindanao State University
Bachelor of Science in Information Technology
2003 - 2007

Keywords

Data Entry Web Researcher Email Handling Computer Microsoft (Excel and Word) Virtual Assistant Customer Service Administrative Support Virtual Assistant
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Clients
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Private
Private
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Identity
Username
marichi
Type
Individual
Member Since
July 2011
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Marichi G. | Elance

Marichi G.