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Mary M. | Elance
 
176985602337900
Last Sign-in: Jan 23, 2016

Mary M.

Versatile Project Manager & Virtual Assistant
   United States
  |   McKinney, TX
  |  8:27 pm Local Time

Overview

Minimum Hourly Rate $22

My background and experience in communications, project management and process improvement have resulted in cost savings, streamlining of processes, and strategic awareness. I have two degrees: a B.S. in Design and BBA in Computer Information Systems. I am the perfect left-brain/right-brain person that sees solutions through a creative and technical view. I have the ability to recognize issues that need improvement and then visualize a successful resolution.

Organizational change includes employee training and cultural acknowledgment. I...

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Sep 30, 2015|Virtual Assistant|Private|Completed
Sep 21, 2015|Virtual Assistant|Private|Completed
May 2, 2011|Customer Service|Private|Completed
|
5.0

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Skills (10)

Tested
Business Writing Skills Test (U.S. Version)
My Score
avg
English Spelling Test (U.S. Version)
My Score
avg
Passed
Microsoft Word 2007 Test
My Score
avg
Internet Marketing Test
My Score
avg
Passed
Hootsuite
Google Hangout
ScheduleOnce
Office Auto Pilot
Camtasia Studios

Service Description

For the past four years, I have been employed as a Virtual Assistant and Client Care Manager for an entrepreneur, assisting with clients, scheduling, website maintenance, marketing, social media, webinars and family-related projects.

Holding numerous positions in HR, Communications and IT that have given me a vast amount of experience in communications, training and project management.

Employing many technologies, including Camtasia Studio, dotnetnuke and html to create online training for new applications being introduced, new processes and procedures, and divisional communications. I facilitated training seminars for employees ranging from managers to new hires.

Using technology to communicate and keep employees informed of major company changes occurring, while integrating applications that made the Intranet an important business tool.

Communicating changes in technology to employees through different media including html, print and presentations. I was the liaison for employees to the Help Desk and worked to resolve issues and problems in a timely manner.

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Employment

connect2 Corporation
Virtual Assistant & Customer Care Manager
2010 - 2014
Maintain and create new content for website through WordPress. Assist with customer relationship management utilizing Office Autopilot, from adding new clients, as well as creating sequences and...
North Texas Community College Consortium
Administrative Services Officer
2005 - 2007
Manage the office and staff while serving as the primary communications liaison between the Consortium and the 25 member institutions. Assist with planning, promotion and coordination of...
AEGON Direct Marketing Services Inc.
Divisional Project Manager
2003 - 2005
Lead in the development and implementation of projects with a divisional impact and scope in the areas of compensation, benefits, staffing, training, communications, technology and management...
AEGON Direct Marketing Services Inc.
Internal Communications & Development Consultant
2002 - 2003
Develop internal communications for strategic awareness, cultural change, information sharing and employee awareness using oral, print and electronic media targeted to multiple audiences....
AEGON Direct Marketing Services Inc.
HRIS Project Administrator
2001 - 2002
Develop electronic and print communications relating to payroll, benefits, core reporting, and policy issues. Lead project team implementing HR Web site redesign to more accurately reflect current...
AEGON Direct Marketing Services Inc.
Intranet Manager
2000 - 2001
Develop and implement electronic communication solutions for company driven needs: Acquisition by AEGON; Company-wide software implementation and technology changes. Company policy changes;...
AEGON Direct Marketing Services Inc.
Customer Care Manager - IT Help Desk
1999 - 2000
Create and communicate notification of changes regarding infrastructure issues (such as software deployment, emergency virus action, password policy changes, and priority 1 instructions) to the...

Education

University of Texas at El Paso
Computer Information Systems, BBA
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University of Texas
Textiles, Clothing and Design, B.S.
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University of North Texas
Business and Learning Technologies
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Overview  |  Job History  |  Resume/C.V.

Keywords

project management
communications
training
virtual assistant
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Identity
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MariDenton
Type
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Member Since
October 2010
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Mary M. | Elance

Mary M.