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Marie Franz P. | Elance
 
176985602337900
Last Sign-in: Jun 9, 2015

Marie Franz P.

Sales Associate & Customer Representive
   Philippines
  |   Silay City, Negros Occidental

Overview

Minimum Hourly Rate $5

I am Marie Franz Piz, a graduate of BS Psychology at the University of St. La Salle-Bacolod.
I've been in the BPO industry for 4 years now. I was able to handle different accounts such as Comcast, Time Warner Cable, Sears Canda, Telus International and Telstra.

I am proficient in MS Programs (Word, Excel, PowerPoint), Google Drives and other Computer Programs.

I am well experienced in Customer Support, Virtual Assistant, Data/ Order Entry, Phone and Chat Support, Email Handling, Telemarketing, Sales and Appointment Setting.

I am a goal...

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Skills (10)

Tested
Telemarketing
Data Entry
Customer Service
Customer Service
My Score
avg
Technical Support
Sales
Virtual Assistant
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
Phone Support
Telephone Etiquette
My Score
avg
Elance
Elance
My Score
avg
Passed
Chat Support

Service Description

I am well experienced in Customer Support, Virtual Assistant, Data/ Order Entry, Phone and Chat Support, Email Handling, Telemarketing, Sales and Appointment Setting.

I was able to handle different types of clients (nationalities and personalities).

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Employment

Telstra
Billing Expert
2014 - 2014
Telus International
Sales Associate and Customer Service
2013 - 2014
SEARS Canada
Order Entry and Customer Service
2012 - 2013
Time Warner Cable
Level 2 Technical Support
2012 - 2012
COMCAST
Customer Service and Technical Support
2011 - 2012

Education

University of St. La Salle
Bachelor of Science in Psychology
2009 - 2013
Overview  |  Job History  |  Resume/C.V.

Keywords

Telemarketer
Appointment Setter
Customer Service
Telesales
Order Entry
Data Entry
Virtual Assistant
Email Support
Chat Support
Phone Support
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Reviews
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Identity
Username
marie_franz
Type
Individual
Member Since
December 2014
Elance URL
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Marie Franz P. | Elance

Marie Franz P.