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Marie-Sol Hermosura | Elance
 
176985602337900
Last Sign-in: Nov 14, 2014

Marie-Sol Hermosura

Fast and Accurate
   Philippines
  |   Quezon City, Manila
  |  5:57 pm Local Time

Overview

Hi! I have one year full time experience of answering live chats, emails and handling data entry jobs. I believe that my skills, education and experience can fit your standard requirements. I know that I can be an asset to your company.

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Portfolio

I consistently meet the Average Handling Time (AHT) for both Techinical and Billing...

Skills (1)

Tested
Email handling and Data Entry

Service Description

I have consistently passing my monthly scorecard with the lowest Average Handling Time (AHT). I can do an average of 40 WPM with 90% accuracy and following instructions.

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Employment

Convergys (Philippines)
Senior Customer Service Specialist
2010 - 2011
I have been handling Live Chat and Email Support. I supported both Billing and Troubleshooting concerns.

Education

University of Santo Tomas
Civil Engineering
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

fast
accurate and reliable
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Reviews
Recommend
Clients
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Repeat
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Identity
Username
mariesolhermosura
Type
Individual
Member Since
May 2011
Elance URL
Verifications
0
Marie-Sol Hermosura | Elance

Marie-Sol Hermosura