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Marj M. | Elance
 
176985602337900
Last Sign-in: Jan 29, 2015

Marj M.

Customer Care Specialist
   Philippines
  |   Cavite, Central Luzon

Overview

Minimum Hourly Rate $5

I have almost 4 years call center experience as a Fraud Outbound/Inbound, Claims & Recoveries associate. I am a result-oriented person, a fast learner with great ability to multitask. On my fifth year I started working as a Dispute representative with Capital One. I'm consistent with my stellar performance and I'm always open to any sort of feedback.

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Skills (10)

Tested
Fraud Analysis
Office Administration
Customer Support
General Office Skills
Data Entry
Avaya
Adobe Photoshop
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Employment

Capital One Philippines Support Services Corp.
Transaction Support Specialist
2013 - 2014
Main task is to assist customer in filing dispute cases.
HSBC Data Processing Philippines
Fraud Account Specialist
2009 - 2013
September 2009- Feb. 2011 Fraud Outbound •main task is to contact cardholders either by phone, mail or email and verify suspicious account activity/transactions. March 2011 - September 2013...
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer support
office administration
data entry
customer service
fraud specialist
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  • 12 months
  • Lifetime
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Identity
Username
marj_marquez
Type
Individual
Member Since
December 2014
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Marj M. | Elance

Marj M.