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Mark A. | Elance
 
176985602337900
Last Sign-in: Nov 4, 2015

Mark A.

Customer Support Manager/Director w/16 yrs exp.
   United States
  |   Plainfield, IL

Overview

Minimum Hourly Rate $42

Seasoned Customer Support Manager with 17 years experience, bringing innovative solutions and best practices to create World-Class Customer Service organizations. An experienced leader in all phases of service management including tactical and strategic planning, customer, sales and marketing support, call center technology, documentation for customers and employees, and training. Specialize in starting support organizations from inception and renovation of existing service organizations. Seeking to assist an organization that wishes to...

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Mark_Anthos
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Mark A. | Elance

Mark A.