Highly effective and experienced leadership. 14+ years of department management for diverse technical and creative groups of up to 170 staff working on up to 14 simultaneous titles in various capacities and locations.
- 10+ years experience as QA Manager (LucasArts, Eidos, Sega).
- Experience with all major games platforms (PC, Nintendo, Sony, Microsoft, Mobile) including casual and web-based content.
- Experience contracting, managing and coordinating outsource QA.
- Experience tasking and managing satellite testing teams locally and internationally.
Build, coordinate and manage testing teams for single or multiple projects and titles.
Provide consulting on best practices and assist with or own project planning, staffing forecasts and recruiting for QA teams and/or departments.
Write or review test plans and establish and/or review bug reporting and workflow.
Create or review operating costs and budgets and establish cost forecasting practices for projects and teams.
Review and/or manage strategic staffing solutions and team organization and provide recommendations to manage dynamic staffing needs.
Sega of America
2008 - 2012
Department manager responsible for Sega of America Functional and Standards QA groups. (80 -150 staff)
2005 - 2006
Managing US quality assurance and customer service teams in San Francisco and Menlo Park Park CA.