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Mark Gil M. | Elance
 
176985602337900
Last Sign-in: Jun 30, 2015

Mark Gil M.

Technical Support Engineer
   Philippines
  |   pasig, manila
  |  5:48 am Local Time

Overview

Minimum Hourly Rate $3

Seeking to serve the organization in a manner which shall result in its growth as well as to showcase my technical knowledge, hard work and exceptional communication skills in an even heavily work loaded situations.

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Feb 4, 2014|Other - Administrative Support|Private|Completed
|
5.0
Sep 28, 2013|Customer Service|Private|Completed

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Skills (10)

Tested
Call Center Skills
Computer Skills
Constant Contact
Customer Service
Email
General Office Skills
Helpdesk
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

Service Description

Satisfaction Guarantee

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Employment

MyCuredComputer.Com
Remote Support Technician
2012 - 2012
Responsible in providing premium technical support via phone for any computer related problem specially virus issues Sell the subscription plan for the account before providing support to...
Synnex Concentrix Corp.
Technical Support Engineer
2007 - 2009
Responsible in providing premium technical support via phone , chat and email for any computer related problem Sell the support package for the account before providing support to client ...
Link2support
Senior Product Support Specialist
2005 - 2007
Handles Escalated calls and gives tier 2 support for the following: Layer 2 and 3 switches (manageable and unmanageable) VPN (Virtual Private Networking) routers Tech-to-tech calls to...

Education

Technological Institute of the Philippines
Bachelor of Science in Information Technology
-
Overview  |  Job History  |  Resume/C.V.

Keywords

computer
networking
customer service
technical support
phone support
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Identity
Username
markedshaken
Type
Individual
Member Since
January 2010
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Mark Gil M. | Elance

Mark Gil M.