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Mark lou S. | Elance
 
176985602337900
Last Sign-in: Nov 20, 2013

Mark lou S.

Expert Excel User
   Philippines
  |   Mandaue, Cebu

Overview

I have been using Microsoft Excel for a long time. As MIS Manager, I have used it in data entry, presentation and analysis

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Skills (5)

Tested
Call Center Skills Test
My Score
avg
Analytical Skills Test
My Score
avg
Passed

Employment

Taking You Forward Inc
MIS Manager
2011 - 2013
Manages and directs the daily activities of call center agents which includes carrying out supervision, call monitoring, coaching, training, disciplining, and reviewing all agents. Acts as an...
Taking You Forward Inc
MIS Manager
2011 - 2013
Manages and directs the daily activities of call center agents which includes carrying out supervision, call monitoring, coaching, training, disciplining, and reviewing all agents. Acts as an...
WIPRO BPO
MIS Analyst
2009 - 2010
Handle real time and data analysis for Service Level and Agent Activities (breaks, auxes, etc). And manage all workforce deliverables which includes performance tracking of all functions matrixes...
Teletech
Desktop Support I
2007 - 2009
I assist customers over the phone in their technical concerns about the software, hardware and network.
Philippine Safeline Technology
Safety Consultant
2003 - 2003

Education

Ateneo de Manila University
Six Sigma Black Belt
-
Southern Mindanao Colleges
Bachelor of Science in Commerce major in Managemen
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
marklousurmeon
Type
Individual
Member Since
June 2012
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Mark lou S. | Elance

Mark lou S.