My business, is built on service. Understanding customer needs has been my focus over the past decade; and I have successfully utilized my relationship management skills to cater to a variety of clients, both in English and French.
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My experience over the years includes, sales and marketing, data mining and analysis, client relationship management (B2B), and teaching English as a second language. My professional corporate demeanor, and language skills have been instrumental in my tenures with companies such as Apple Computer, Honda...
Jul 6, 2015|Virtual Assistant|$0|Completed
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Mar 6, 2013|Article Writing|$30|Completed
Volunteer Assignment | Dominican Republic
2012 - Present
A 1 year project with the goal of living abroad and providing practical aid to individuals in
need of positive human interaction, our trip evolved into an semi-permanent relocation to the
Zylog Systems Canada (Brainhunter)
HRIS | CRM Software Consultant
2013 - 2013
Consult with national & international companies to provide software solutions specific to
HRIS | CRM. Research market changes, competitive offerings, and social media developments
Yamaha Motors (Canada)
2010 - 2011
Focused on growing parts and accessories sales by means of weekly sales and marketing
communications to our network of Yamaha Dealers. Provided strong corporate support to
our multi-line dealers in...
Honda Canada Inc.
Client Relationship Specialist
2004 - 2010
Daily activities included, responding to email and telephone inquiries in both English &
French, ensuring proper documentation of customer requests, suggestions and feedback.
Liaise on a daily...
Client Account Manager
2003 - 2004
Manage various client projects from initial receipt in-house to final production, silk-screening,
and packaging. Ensure that all customers custom requests are met at the production level
Apple Computer Inc. (Canada)
2001 - 2003
Provided customized solutions for new and existing accounts, educated customer on how
Apple solutions can meet their needs in the classroom and/or as a school board. This responsibility
The Mibro Group
Bilingual Client Services Representative
2000 - 2001
Provided product information to new and existing accounts, such as functionality, costs,
availability and safety recommendations. Built solid relationships with these account and
Pangaea New Media
2000 - 2000
Assisted with SQL database management including: updates, backups, database maintenance,
quality control & user testing.
Created animated banners using Flash for use in applications and...
PRO-ART Dental Laboratory
2000 - 2000
Organized seminars and conducted monthly promotional campaigns.
Designed print ads along with PowerPoint presentations for use by Marketing Manager.
Developed the company’s online presence and...
Canscribe Career College
2013 - 2014
1995 - 1999