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Mark P. | Elance
 
176985602337900
Last Sign-in: Sep 24, 2015

Mark P.

Client Relationship Specialist | B2B | Research
   Dominican Republic
  |   Puerto Plata, Puerto Plata
  |  4:46 pm Local Time

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Overview

Minimum Hourly Rate $16

My business, is built on service. Understanding customer needs has been my focus over the past decade; and I have successfully utilized my relationship management skills to cater to a variety of clients, both in English and French.

My experience over the years includes, sales and marketing, data mining and analysis, client relationship management (B2B), and teaching English as a second language. My professional corporate demeanor, and language skills have been instrumental in my tenures with companies such as Apple Computer, Honda...

Read More »
Jul 6, 2015|Virtual Assistant|$0|Completed
Mar 6, 2013|Article Writing|$30|Completed
|
5.0

View All »

Skills (6)

Tested
Computer Aptitude Test
My Score
avg
Passed
Computer Competency
My Score
avg
Computer Skills Test
My Score
avg
Email Etiquette
My Score
avg
Passed
Email Etiquette Certification
My Score
avg
Email Handling
My Score
avg
Telephone Etiquette
My Score
avg
Customer Service
My Score
avg
Customer Service Test
My Score
avg
Administrative Assistant
My Score
avg
Photography
My Score
avg
Passed
Photography Certification
My Score
avg
Passed

Employment

Volunteer Assignment | Dominican Republic
Volunteer
2012 - Present
A 1 year project with the goal of living abroad and providing practical aid to individuals in need of positive human interaction, our trip evolved into an semi-permanent relocation to the Dominican...
Zylog Systems Canada (Brainhunter)
HRIS | CRM Software Consultant
2013 - 2013
Consult with national & international companies to provide software solutions specific to HRIS | CRM. Research market changes, competitive offerings, and social media developments to identify...
Yamaha Motors (Canada)
Inside Sales
2010 - 2011
Focused on growing parts and accessories sales by means of weekly sales and marketing communications to our network of Yamaha Dealers. Provided strong corporate support to our multi-line dealers in...
Honda Canada Inc.
Client Relationship Specialist
2004 - 2010
Daily activities included, responding to email and telephone inquiries in both English & French, ensuring proper documentation of customer requests, suggestions and feedback. Liaise on a daily...
CINRAM
Client Account Manager
2003 - 2004
Manage various client projects from initial receipt in-house to final production, silk-screening, and packaging. Ensure that all customers custom requests are met at the production level and that...
Apple Computer Inc. (Canada)
Education Consultant
2001 - 2003
Provided customized solutions for new and existing accounts, educated customer on how Apple solutions can meet their needs in the classroom and/or as a school board. This responsibility included...
The Mibro Group
Bilingual Client Services Representative
2000 - 2001
Provided product information to new and existing accounts, such as functionality, costs, availability and safety recommendations. Built solid relationships with these account and promoted repeat...
Pangaea New Media
Jr. Developer
2000 - 2000
Assisted with SQL database management including: updates, backups, database maintenance, quality control & user testing. Created animated banners using Flash for use in applications and...
PRO-ART Dental Laboratory
Marketing Coordinator
2000 - 2000
Organized seminars and conducted monthly promotional campaigns. Designed print ads along with PowerPoint presentations for use by Marketing Manager. Developed the company’s online presence and...

Education

Canscribe Career College
Medical Transcription
2013 - 2014
Dawson College
Creative Arts
1995 - 1999
Overview  |  Job History  |  Resume/C.V.

Keywords

Relationship Management
Writer
Research
French
English
French
Education
VA
Data
My Snapshot
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Identity
Username
Markus_at_www
Type
Individual
Member Since
January 2013
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Mark P. | Elance

Mark P.