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Marlette M. | Elance
 
176985602337900
Last Sign-in: Jul 24, 2014

Marlette M.

Ecommerce Account Support & Customer Service
   Bosnia and Herzegovina
  |   Velika Kladusa, USK
  |  1:54 am Local Time

Overview

Minimum Hourly Rate $9

Detail oriented and hardworking professional, honest, experienced Ecommerce Account Support Team Leader and Operations Manager, Order processor, Virtual Assistant and Customer Service Rep.

I am a holder of Bachelor's degree in Entrepreneurial Management from one of the prestigious universities in the Philippines. I believe with my background in Logistics/Supply Chain and Dropshipping/Ecommerce business models helps me to understands the hard work and perseverance that goes into running your own business.

Read More »
Feb 2, 2014|Customer Service Project Management|Private|Completed
|
4.6
May 6, 2013|Other - Administrative Support|Private|Completed
Apr 30, 2013|Virtual Assistant|Private|Completed
Apr 2, 2013|Customer Service|Private|Completed

View All »

Portfolio

Verifying order by checking thru Eye4fraud
Ms Outlook email handling
Oscommerce management
Proof reading of product descriptions

Skills (10)

Tested
General Office Skills
Office Skills Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Dropshipping
eCommerce Consulting
Customer Service
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
osCommerce
Shopify
Computer Skills
Etsy

Service Description

Strong knowledge in MS Office Applications, proficient command on English skills(written/verbal), customer service skills, data entry, admin /research assistant.
-Dropshipping/Order Fulfillment
-Internet retailing
-Wholesaling
-Ecommerce Order Processing
-Customer Service
-Virtual Assistant
-Email handling
-Recruiting
-Proofreading
-Web Research
-Product Sourcing
-Social Media Management
-Email Marketing
-Data entry
-Data mining
-Oscommerce, Magento, Shopify
-Gmail, Google Docs, Google Voice
-Wordpress
-Joomla
-Paypal Invoice Management
-Copyscape
-Etsy
-Eye4Fraud
-Dropbox, Onedrive, Mediafire


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Employment

Pink Taffy Designs LLC
Dropshipping Manager
2013 - 2013
• Responsible for Operational support and CSR tasks by sending online product orders to suppliers and keeping track of them by updating the tracking/deliver information and providing them to...
AVON Products Manufacturing Inc
Outbound Logistics Specialist
2011 - 2012
Responsible for safety movement of export orders at any given orders to all export markets at the right time and right quantity, at the least cost through coordination with government agencies,...
ATCO FRONTEC EUROPE LTD
Shipping Coordinator
2010 - 2011
Responsible to arrange and monitor all incoming and outgoing shipments and prepares items for shipment in accordance to NATO/NAMSA contractual requirements and company policies. • Determines...
ALL TRANSPORT NETWORK INC
Logistics Assistant
2008 - 2009
Receive and segregate documents for incoming shipments according to prescribed procedures. • Check arrival details of shipments from the shipping lines and consolidators. • Advice consignee’s...
ALL TRANSPORT NETWORK INC
Communication Specialist
2008 - 2008
• Receiving and making calls and pass these on to concerned personnel. • Check/transfer incoming e-mail messages of staff and see to it that these messages do get to the correct recipients. •...

Education

Polytechnic University of the Philippines
Bachelor of Science in Entrepreneurial Management
2004 - 2008

Keywords

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Private
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Identity
Username
Marlette
Type
Individual
Member Since
September 2011
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Marlette M. | Elance

Marlette M.