In Apptique we assist businesses to improve customer experience through deploying our proprietary mobile application platform and solutions.
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ENGAGE is a mobile application platform that facilitates collaboration, communication and provides valuable insights. It can be customised for various industries and requirements like: events/conferences, training, research, electronic data collection and many more.
Our customer-centricity assessment tool (C-CAT) measures the extent to which your company is customer centric by benchmarking 16 elements...
Professional Consulting / Working on projects that leverage my training, experience and knowledge:
- Customer Experience Strategy
- Customer Centricity Assessments
- Market and Customer Experience Research, Measurement, Insights
- Business Intelligence, Management Information Support (Reporting, automation using excel, ppt, SAS)
- Fraud detection and prevention / algorithms
- Risk Management: identification, monitoring, mitigation
Mobile app innovation through www.apptique.co.za and www.engageplatform.co.za
- Interactive Events, learning and staff portals
- Mobile surveys / research campaigns
- Paperless processes. Save time. Save money
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