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Marcia Knebel | Elance
 
176985602337900
Last Sign-in: Jul 12, 2014

Marcia Knebel

The attention and respect you deserve
   United States
  |   Sahuarita, AZ
  |  9:47 am Local Time

Overview

Minimum Hourly Rate $16

Whatever your need, I am here to help! With 20+ years in the work force I bring premiere attention to detail with every assignment. Whether you need internet research, scheduling, organization, copy editing or data entry, I will give it the attention and consideration your job deserves and provide it on time or better. I learn software quickly and can easily adapt to your job specific programs. My superior customer service skills come from a love people and the ability to making them feel at ease and comfortable. I have an intuitive...

Read More »
Apr 2, 2014|Data Entry|Private|Completed
|
5.0
Mar 3, 2014|Data Entry|Private|Working
Jun 12, 2013|Data Entry|Private|Completed
|
5.0
Feb 21, 2013|Data Entry|Private|Completed
|
4.9

View All »

Skills (9)

Tested
Customer Service
Customer Service Test
My Score
avg
Business Writing
Business Writing Skills Test (U.S. Version)
My Score
avg
Residential Real Estate
Documentatioin
Report Review
Public Records Research
Computer Skills
Computer Aptitude Test
My Score
avg
Computer Skills Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Time Management
Time Management Test
My Score
avg

Service Description

Coordinated and prioritized activities of up to 10 individuals in the production and delivery of residential real estate appraisals.

Evaluated, recommended and implemented procedures for increased efficiency in process flow and general office operations.

Researched residential properties on the Internet using various public records, Multiple Listing Service of Tucson and Green Valley MLS.

Reviewed reports for content and accuracy for increased customer satisfaction and higher overall production yield.

Investigated client issues and communicated findings in a diplomatic and professional manner.

Resolved customer issues or referred them to the appropriate individual for resolution.

Maintained positive, professional relationships with clients.

Maintained and updated client websites with order status and communicated issues that effected delivery and maintained customer satisfaction.

Assisted hardware and software contractors in computer upgrades and maintenance.

Provided technical liaison with office staff to effectively communicate issues with computer hardware and software contractors.

Maintained database with scheduling times, billing and cash receipts received.

Maintained cash receipts and account receivables on a daily basis, i.e. made daily deposits, updated cash receipts database, resolved billing issues, processed daily and monthly billing statements, daily credit card transactions and resolved billing issues.

Scheduled appointments for citywide...

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Employment

Presidio Appraisal Services
Virtual Real Estate Appraisal Assistant
2008 - 2012
Research properties through public records and the Multiple Listing Service. Input date of subjcect and comparable sales in to appraisal form. Added photos to report. Documented all information...
Dunlap Trucking Service
Office Manager
2008 - 2009
Dispatched frieght relocation specialists. Managed day to day office duties which included billing, customer service, dispatch of trucks, provided research for new contract possibilities.
Krikawa Jewelry Designs, Incorporated
Office Manager
2006 - 2006
Managed office for internet jewelry manufacturer which included sales, shipping, receiving, ordering offica and shop supplies, billing and accounts receivables. Assisted customers in making...
KPD Appraisals, Incorporated
Assistant Office Manager
2001 - 2005
Coordinated and prioritized activities for up to 10 individuals in the productin and delivery of residential real estate appraisals. Researched properites through public records and the Multiple...
Ceramics of Tucson
Owner
1994 - 2001
Owned and operated ceramic manufacturing company providing ceramic greenware and finished goods for wholesale and retail market. Included all aspects of small business ownership, i.e. customer...

Education

Pima Community College
Associates of Applied Science
-

Keywords

real estate
appraisal
data entry
virtual assistant
internet research
office management
Excel
spreadsheet
scheduling
My Snapshot
5
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Marzkk
Type
Individual
Member Since
July 2012
Elance URL
Verifications
0
Marcia Knebel | Elance

Marcia Knebel