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Brian P. | Elance
 
176985602337900
Last Sign-in: Nov 5, 2013

Brian P.

Technical writer - I translate Geek to English
   United States
  |   Sandy, UT
  |  7:17 pm Local Time

Overview

Minimum Hourly Rate $11

I have 25 years of technical writing experience. I've worked independently and and for major corporations. I write user manuals, training guides, and troubleshooting procedures. I can write for technical audiences or everyday users. I test software, create the user guides, and train the people who use it. I interview subject matter experts and transcribe the recorded interviews.

Technical writing should be clear, understandable, and to the point. That's what I can bring to your project.

Read More »
Dec 16, 2012|Other - Writing Services|$30|Completed
|
5.0
Sep 18, 2012|Other - Writing Services|$110|Completed
|
5.0

View All »

Portfolio

A review of the Goodtyping web site that offers free basic typing lessons.
This document describes how to reduce the file size of software screen shots for faster...
A guide document for the standardized configuration of the HomeSite HTML Editor software.
This was the company logo I designed when I was freelancing several years ago.
A historical vignette in the form of a dramatic presentation, recounting a significant...

Skills (1)

Tested
Microsoft Word
Microsoft Word 2010 Test
My Score
avg

Service Description

I am a Technical Writer, Privacy Professional, Policy Analyst, and Information Security Awareness and Training specialist. I write policy and standards documents, create awareness and training courses, and present live training.

Previously, I worked for AOL for 11 years as a Senior Technical Writer and System Administrator.

I designed, researched, wrote, and edited software and hardware installation, configuration, maintenance, and troubleshooting guides.

I created user guides, technical support documentation, and training materials.

I collaborated with system administrators and engineers to establish operational and maintenance requirements.

I interviewed subject matter experts and transcribed the recorded interviews.

I trained new team members and interns in effective use of software tools.

I installed and maintained Kerberos security protocols on UNIX workstations, and resolved equipment and software problems.

I tested and documented new software tools.

I am a motivated and self-directed worker. For 17 months I worked from a remote location as part of a team of writers based in Virginia. I supported a technical operations team comprised of workers from four different states and participated in "virtual" meetings on a weekly basis. As a result, I was recognized by management as "a role model for how someone can successfully work remotely."

Before AOL, I performed Quality Assurance testing of new Federal Aviation Administration safety inspection software.

I...

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Employment

AOL, Inc.
Senior Technical Writer
1999 - 2010
Technical writing, editing, and training; Systems administration
BTG, Inc.
Senior Technical Writer
1994 - 1998
Technical writing; Proposals and presentations; Software testing and documentation; Training

Education

Brigham Young University
Bachelor of Arts, Political Science
-

Keywords

user guides
training
transcription
documentation
presentations.
My Snapshot
Writing & Translation
1
Elance Level
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Identity
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masterwords
Type
Individual
Member Since
April 2012
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Brian P. | Elance

Brian P.