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Mathew D. | Elance
 
176985602337900
Last Sign-in: Feb 17, 2011

Mathew D.

Customer Service and Tech Support
   United States
  |   Clarkdale, AZ
  |  2:01 am Local Time

Overview

I just signed up for this site on February 16th, so please be patient while I take the time to add more skills...

I enjoy working with computers and am looking to earn a little extra income from home. I work as an independent contractor performing a variety of IT services including software and hardware repair and networking support. I am also interested in performing Customer Service and Admin support positions. I attended San Francisco State University where I majored in Computer Science and am a Microsoft Certified Professional. I...

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Skills (7)

Tested
Networking Concepts Test
My Score
avg
Antispam and Antivirus Test
My Score
avg
Passed
Computer Technician Test
My Score
avg
Call Center Skills Test
My Score
avg
Windows XP Test
My Score
avg

Service Description

I am interested in providing remote tech support, customer service and admin support services. I am willing to offer webcam support, telephone support (I can set up VOIP numbers for any area code if needed), chat support and email support. My internet connection is very reliable and I have open availability.

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Employment

Peak Systems
Contract
2009 - Present
Provide various technical support for companies including Dell, JP Morgan & Chase and UBS. Services included printer repair, operating system imaging, hardware repair and network configuration.

Education

San Francisco State University
Computer Science
-
Overview  |  Job History  |  Resume/C.V.

Keywords

TCP/IP
MCP
A+
VPN
Linux
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
matdekker
Type
Individual
Member Since
February 2011
Elance URL
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0
Mathew D. | Elance

Mathew D.