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Maureen O. | Elance
 
176985602337900
Last Sign-in: Nov 4, 2015

Maureen O.

Professional Customer Service Provided
   United Kingdom
  |   Crawley, West Sussex
  |  3:37 am Local Time

Overview

Minimum Hourly Rate $24

I have gained my experiences from working in government departments, legal, retail and child care sectors. In these different sectors, I have been fortunate enough to work in customer service focused areas where I have liaised continuously with members of the public either face to face, via phone or emails.

I have also worked in partnership with organisations to provide services such as organising events and collating feedbacks from these events, liaised with other businesses and provided administrative services.

I am able to offer you...

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Skills (10)

Tested
Project Support

Service Description


Customer Service/ Customer Support- over 15 years experience in this. I have worked in government departments, legal, child care and retail sectors where I have interacted with clients/customers either face to face, on the phone or via email providing support and handling enquiries.

Event Planning - I have organised events where I have liaised with businesses already known to me as well as contacting new ones to participate in these events. I have prepared schedules, visited venues to ensure suitability, contacted individuals and collated feedback after the events.

Updating Databases with most recent information and or change in circumstances.

Research - I am able to conduct research or source for items.

Administrative Skills including email, calendar management and online support.

Complaint Handling via phone or email

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Employment

Department for Work and Pensions
Personal Adviser
2009 - 2015
Advising people on work benefits. Handling enquiries face to face, via telephone or emails. Event Organisations. Project Support. Liaising with other businesses/stakeholders. Updating databases....
Green Fields Church Toddlers Group
Project Coordinator
2004 - 2008
The project involved setting up a toddlers group for the church within the local community. The aim was not just to create a child-friendly group but also a place where parents and child minders...

Education

University of Benin
LL.B(Hons)
1986 - 1990
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Customer Support
Virtual
Virtual Assistant
Administrative
Ebay
Email
Telephone
Event
Management
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Identity
Username
Maureen_Olashore
Type
Individual
Member Since
August 2015
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Maureen O. | Elance

Maureen O.