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Marivic Herrera | Elance
 
176985602337900
Last Sign-in: Mar 25, 2014

Marivic Herrera

Best Customer Service Representative
   Philippines
  |   Makati, National Capital Region

Overview

Minimum Hourly Rate $3

Energetic Customer Service Representative with strong time management skills and always works in going beyond customer satisfaction. I can definitely do outbound and inbound calls. I have been in the call center industry for almost three and a half years now.

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Skills (10)

Tested
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed

Employment

Computer Shops Owner
Owner/Manager
2011 - 2013
Advanced Health Media
Research Analyst
2010 - 2011
Research and profiling of top doctors in the USA
Ace Global Contact Center
Customer Service Representative
2009 - 2010
Collections Account with 100 % Customers Satisfaction I went beyond the 8 metrics required I had been ranked 2 in a certain month from all the agents calling on the floor
ICT
Inbound-Sales Customer Service Representative
2008 - 2008
Invitation to Apply Credit Card We were sometimes asked to shift on outbound calls sell Credit protection
Telus International
Inbound Customer Service Representative
2007 - 2007
Financial Account - Debit Card
Our Lady of Lourdes College Foundation
High School Secretary and Computer Teacher
2004 - 2007
Teaching Computer Subject to High School Students Secretary of the High School Department

Education

Our Lady of Lourdes College Foundation
2-Year Computer programming
2001 - 2003
San Roque National High School
Secondary
1997 - 2001
Overview  |  Job History  |  Resume/C.V.

Keywords

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
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Clients
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Identity
Username
mavich
Type
Individual
Member Since
December 2013
Elance URL
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Marivic Herrera | Elance

Marivic Herrera