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Flora May P. | Elance
 
176985602337900
Last Sign-in: May 8, 2013

Flora May P.

hire me ^_^
   Philippines
  |   Makati City, Metro Manila

Overview

Minimum Hourly Rate $4

Hi call me May for short. I have been in a call center industry for 7 yrs now and have been into different accounts. I used to be a relay operator for the hard of hearing and mute doing all types of call and with a typing speed of 60 wpm and 100 percent accuracy. I'm currently working for a mortgage industry in the US as a customer service. I am also a nursing graduate so I'm pretty much familiar with the medical terms and some drugs or medications.
Looking forward to start working on here and will do my best to live up to the expectations...

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Skills (10)

Tested
Customer Service Test
My Score
avg
Passed

Employment

Tata Consultancy Services
BPO team member voice
2013 - Present
Financial account, dealing with mortgage in the US. Assisting borrowers with their payments, billing issues, processing request for documents related to the mortgage, updating borrowers information...
Stellar Philippines
Communications assistant
2008 - 2012
Relay operator for the hard of hearing and mute. Processed all type of calls from personal to business and including 911. The typing speed of 60 wpm with an accuracy of 100 percent.
Neugnyule Eduphone Inc
English Instructor Associate
2007 - 2008
Online English instructor for Korean students of all ages. A lesson plan is created depending the students need as well as the working professionals.
Teletech
Customer service representative
2006 - 2007
Worked as a customer service rep for internet cable company . Assisted clients with billing issues and did basic trouble shooting.

Education

University of St. La Salle Bacolod
Bachelor of Science in Nursing
2002 - 2006
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
mayfair
Type
Individual
Member Since
May 2013
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Flora May P. | Elance

Flora May P.