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May Gwen C. | Elance
 
176985602337900
Last Sign-in: Feb 27, 2014

May Gwen C.

Project Manager/Business Support Professional
   United States
  |   Lexington, KY
  |  8:27 am Local Time

Overview

Over the last 15 years, I have utilized my skills to help companies manage and grow their businesses on a daily basis. I have a strong background in the international outsourcing and IT services industries. I have extensive experience in running virtual projects and working on complex projects for huge multinational companies.

I have developed competencies in the fields of project management, administration, strategic planning, HRM, customer service, training and development, research, technical documentation, process review and...

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Mar 30, 2012|Other - Administrative Support|$2,394|Completed

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Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
English
U.S. English Basic Skills Test
My Score
avg
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Time Management
General Office Skills
Microsoft Word
Management Skills
Business Writing
Business Writing Skills Test (U.S. Version)
My Score
avg
Passed
Project Management

Service Description

Project Management
Human Capital Management
Technical Writing
Administrative/Executive Support
Account Management
Research and Development
Calendar Management
Email Handling and Telephone Support
Travel Planning
Customer Service
Microsoft Office (Word, Excel, Powerpoint, Outlook)
MS Project
Mac OS X

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Employment

K2Sourcing
Project Manager/Applications Manager
2012 - Present
Managed proprietary eSourcing application, managed the development/upgrade of new applications/modules, performed research and development Interfaced with local and offshore...
QuickBase Solutions Provider
Project Manager/Technical Writer
2012 - 2013
Provided project management support for a top US retail company, coordinated with technical leads to ensure that the project management tool is regularly updated, attended weekly PMO meetings ...
International Online Media Company
Executive Virtual Assistant-North America
2012 - 2012
Provided virtual business support to the Chairman of the organization Assisted in planning business trips and events, conducted research, performed calendar management, scheduled calls and...
Cycore Technology Solutions Co Inc
Part Owner/Administration Officer/Project Manager
2008 - 2011
Performed project management and support to HRIS Implementation, HR Consultancy, Web Development and Multimedia projects Supported the company's business development and marketing initiatives...
Prople BPO Inc
Administrative/Project Manager
2006 - 2008
Managed transaction processing, call center and fulfillment operations services for clients and their business partners in North America, Asia Pacific and Europe (IBM Worldwide Operations, Maritz...
National Kidney Foundation Singapore
Senior Executive/Training and Dev't. Specialist
2002 - 2004
Worked collaboratively with top management professionals to determine personnel training needs Developed materials and conducted in-house training programs (Customer Service, Effective...
National Kidney Foundation Singapore
Account Executive
2001 - 2002
Performed fundraising activities under the NKF Prevention Program that aimed to promote preventive healthcare Responsible for creating a memorable customer service experience at point of contact
Innodata Corporation (now Innodata-Isogen)
Customer Service Account Manager
1998 - 2000
Managed accounts in Europe and United States through regular conference calls and email communications (Among the accounts were EBSCO Publishing, Simon and Schuster, CCC Information Services, TLG...

Education

ProXalt Management Training Institute
Project Management Education
2013 - 2013
Villanova University
Certificate in Human Resource Management
2011 - 2011
University of the Philippines
Bachelor of Arts in Social Science
1991 - 1995

Keywords

Admin Assistant
Research
Telephone Etiquette
Computer
Time Management
Project Manager
Applications Manager
My Snapshot
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Identity
Username
maygwen
Type
Individual
Member Since
January 2012
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May Gwen C. | Elance

May Gwen C.