I would like to bring my strong work ethic, excellent communication and administrative skills to your company. I also have over six years experience as receptionist, office assistant and order entry clerk. I would welcome the opportunity to discuss with you about requirements for the position and to learn more about your company.
Center for Digital Imaging Arts at Boston Universi
College of Southern Maryland
Temporary Office Worker
2011 - Present
Temporary office worker, receptionist, customer service, data entry, front desk, answering phones, filing, transferring calls, signing for packages and handling mail. Uses: Outlook, Word and Excel.
2010 - 2011
Making an average of 80 outbound calls per day, answering phones, re-screening for programs and procedures, answering questions, scheduling appointments, outbound calls to new leads, follow up with inquiries and transferring members to correct departments. Uses: Outlook, Word, Excel, Cisco and a Customer Database
State Farm Insurance
Customer Service Representative and Administrative
2007 - 2010
Managing and maintaining the agency premium fund bank account (making sure account is balanced at the end of the every month), setting schedules, handling complaints and issues, ordering supplies, taking claims, explaining insurance coverage, taking payments, making changes to insurance policies, setting up insurances accounts, writing agency draft checks for client reimbursement, calling on late payment customers, answering billing questions, transferring policies to other agencies, answering phone, scanning documents and handling returned payments. Uses: Quicken, Outlook, Excel and Word