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Marjorie Jane B. | Elance
 
176985602337900
Last Sign-in: Jun 19, 2013

Marjorie Jane B.

   Philippines
  |   Quezon City, NCR

Overview

I've been in the Call Center Industry for 4years now and have worked with 2 accounts. My positions have been, being a customer support assistance agent then became a Mentor for New Hires then a Floor Assistant. I also create daily reports (especially more on Excel reports) for the reference of our managers, clients and agents.

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Skills (10)

Tested

Employment

Convergys Services Philippines (Dun and Bradstreet
Floor Assistant
2011 - Present
started as an agent, calling businesses all across US to verify information in updating Business Information Reports. Became a Floor Assistant after two months with the account. Manages the...
Convergys Services Philippines CMW
General Motor's Mentor
2009 - 2011
Coach/Mentor to Agents who came from Training. Manages New Hire's Stats. Have been an agent as well before being a Mentor. We assist General Motors' customer in their issues with their vehicles....

Education

Lyceum of the Philippines University
AB Mass Communication Major in Broadcasting
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Overview  |  Job History  |  Resume/C.V.

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Identity
Username
mbaw5415
Type
Individual
Member Since
June 2013
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Marjorie Jane B. | Elance

Marjorie Jane B.