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Melissa B. | Elance
 
176985602337900
Last Sign-in: Jan 21, 2015

Melissa B.

Virtual Assistant Perfect Help When you need it.
   United States
  |   Independence, MO
  |  2:14 pm Local Time

Overview

Minimum Hourly Rate $10

I am a single mother of three teenagers who loves to write and stay busy as well. I can write free form poetry about almost any subject. Fluent in Facebook and Twitter. I can do blogs. I can work with just about anything MS Office. Recently finished a course in college on all the MS Office software.

I can do creative free flow writing or directed subject writing. Data Entry, Mail, Answering Service, Word Documents, Excel, Mint.com, Customer Service, Blogging, etc...pretty much anything on the computer I can do for you.

I have Skype, msn...

Read More »
Aug 19, 2014|Customer Service|$8,714|Completed
Apr 29, 2011|Virtual Assistant|$81|Completed
|
5.0

View All »

Skills (6)

Tested
Creative Writing
Creative Writing Test - Fiction (U.S. Version)
My Score
avg
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
General Office Skills
Office Skills Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Microsoft Word

Service Description

MS Office, social media, Tumblr, Blogger, emails, reports etc. admin support. I can do just about anything you need to as long as you are specific on expectations.

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Employment

Prescription Solutions Specialty Pharmacy
CSA
2008 - 2010
Inbound call center, outbound, some. Orders, Insurance issues, registration into our pharmacy. COB. Quality team reports. Quality check orders for entire floor of agents. Report to Quality Team Lead.
David Chavez-State Farm Agent
Licensed Agent Staff
2006 - 2007
All office duties including phones, filing, reports, marketing, sales service of financial and insurance products. Follow up.
Mark Berquist-State Farm Agent
Licensed Agent Staff
2006 - 2006
Support for existing policy holders, office work, phones, filing, word documents, payments.
Insure One
Licensed Agent
2003 - 2005
Licensed agent, selling auto and home/rental policies. Ancillary products were suggested. Filing. phones. ETc.
Colortyme Rent to Own
Office Manager
2002 - 2002
Sales, Service, Merchandising, Inventory management, Customer Service, Application verification, Skip tracing, collections, scheduling of deliveries for store staff. Filing, phones, etc.
Citi Financial Credit Cards Customer Service
CSA
2000 - 2001
Inbound CSA rep in call center. Payments, Credit line increases, product knowledge, ancillary products. Payment problem investigations. etc
IRS
Data Entry
2000 - 2000
Input information from 1090 forms into IRS systems

Education

Grain Valley High School
GED
-
ITT Technical Institute
Computer Forensics
2010 - Present

Keywords

virtual assistant
data entry
customer service
social media
creative writing
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
795
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
mbenson76
Type
Individual
Member Since
March 2011
Elance URL
Verifications
0
Melissa B. | Elance

Melissa B.