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Monique Barrow | Elance
 
176985602337900
Last Sign-in: Aug 20, 2015

Monique Barrow

Experience Virtual Assistant
   United States
  |   Riverdale, IL
  |  10:56 pm Local Time

Overview

Minimum Hourly Rate $9

To help small businesses, organizations and individuals save their productive time through administrative activities, virtual assistance, and other individual demands

My background includes extensive administrative, marketing, social media marketing, real estate, accounting, customer service, and management. In addition, I'm fully immersed and proficient in current technologies and a broad range of software programs.

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Portfolio

Skills (10)

Tested
Ad Posting
Facebook Marketing
Google AdSense
Social Media Management
Telemarketing
Twitter Marketing
Twitter (Marketing)
My Score
avg
Passed
Administrative Support
BPO Call Center
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
Clerical Skills

Service Description

Email and Telephone handling.
- Perform outbound telemarketing calls seeking clients/sellers/buyers
- Answering Customer Service Emails /Tickets / Chat Support
- Screen and answer your emails
- Creating a New List in Email Marketing Software
- Adding and Removing Subscribers from Lists
- Editing Follow-up Emails and Auto-responders
- Creating Email Newsletters
- Editing / Proofreading Emails
- Checking Voicemail

Virtual Assistant
- Email Management / Filter
- Booking Appointments with clients
- Following up with clients/customers (sending thank you and happy birthday emails)
- Receptionist duties (answering occasional calls)
- Calendar Management
- File Management (organizing files using Dropbox, Google Drive)
- Database building (eg. updating email or contact lists on your CRM)
- Research on certain topics for blog posts, newsletters or others
- Personal errands (purchasing gifts for loved ones / family members online)
- Hotel and Flight Booking

Social Media Management
- Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Instagram, Pinterest)
- Manage and update Social Media Accounts
- Promote facebook page, Schedule Tweets and track Mentions & Hashtags
- Manage Blog (Basic WordPress Skills)
- Publish posts on your Blog
- Interact with your following and provide that personalized experience.
-Posting and Scheduling Facebook Insights

Customer service
- Listening and understanding clients needs and wants.
- Providing friendly yet professional level of...

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Employment

Danille Management
Virtual Assistant
2013 - Present
Buffalo Bay Management
Virtual Assistant
2012 - 2013
Kaz Management & Realty
Administrative Assistant
2008 - 2011

Education

Donald E. Gavit
Diploma
1994 - 1998
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Virtual Assistant
Administrative Support
Social Media Marketing
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
mdanille7
Type
Individual
Member Since
January 2015
Elance URL
Verifications
0
Monique Barrow | Elance

Monique Barrow