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Michelle G. | Elance
 
176985602337900
Last Sign-in: Jul 25, 2014

Michelle G.

Telemarketer / Virtual Assistant / Data Entry
   Philippines

Overview

Minimum Hourly Rate $16

I worked as a secretary, call center agent and at present I'm a dedicated and result driven Sales and Marketing officer / Customer Relation Officer. I already handled inbound and outbound sales with customer service related task included in my 4 years in call center. I have excellent communication skills, works professionally and always aim to give best result. I can work efficiently in a team or independently.

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Skills (10)

Tested
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Passed

Service Description

I am an efficient and result driven Virtual Assistant / Customer Relation and Sales and Marketing Officer.

I handled inbound and outbound campaign in my 4 years call center experience. I've been a top performer and have good track record of quality sales and calls. I handled telecommunications company for UK and Australia. The work doesn't just require selling but also customer service task such as email handling, managing account, answering queries and transferring calls to the right department for other concerns.

My latest work is for a travel company based in Poland. I handle customer relation and sales and marketing tasks. Respond to email of clients and also send email proposals, answer call inquiries and do marketing calls, record keeping and marketing research are the main tasks that I perform.

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Employment

247 Customer Philippines
Customer Relation Marketing Representative
2011 - 2013
Handled inbound and outbound Sales for mobile (Australian account). Doing service check and assisting any customer service related inquiries. Doing multi-tasking in managing customer's account and...
Sitel Philippines
Customer Service Representative
2009 - 2010
Handled inbound sales for telecommunications company in UK. Doing service check and assisting any customer service related inquiries. Doing multi-tasking in managing customer's account and looking...

Education

San Sebastian College - Recoletos
Bachelor's Degree Management
2003 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

telemarketing / virtual assistant / email support / data entry / transcription / typing / sales and marketing
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  • 12 months
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Identity
Username
MDG2012
Type
Individual
Member Since
October 2012
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Michelle G. | Elance

Michelle G.