Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Mizanur Rahman | Elance
 
176985602337900
Last Sign-in: Jan 25, 2014

Mizanur Rahman

Expert in SEO,Web Research,Logo&Presentationdesign
   Bangladesh
  |   Dhaka, Dhaka
  |  11:32 am Local Time

Overview

Minimum Hourly Rate $10

Hello sir, this is Mizanur Rahman. I am the Creative logo designer & seeking opportunities to develop projects from the ground up for you or your business. I am a highly motivated, creative, and professional.
My main professional objectives are to seek opportunities to develop challenging projects and to help small/medium businesses to stand out from the crowd with outstanding designs.
My commitments for skilled works within most reasonable prices and perfect timings are quite familiar to all area. I am Waiting to prove my words. My...

Read More »

Portfolio

Skills (10)

Tested
Search Engine Optimization (SEO)
Search Engine Optimization Test
My Score
avg
eCommerce Consulting
WordPress
Adobe Photoshop
CorelDraw
Content Writing
Creative Writing
Microsoft Word
Report Writing
Internet Marketing

Service Description

Team Leader (QAT), Customer Relation
Banglalion Communication Ltd
Silver Tower (18th Floor), 52, Gulshan Circle-1,Dhaka-1212
Oct 2010 - Present
Sift maintenance (Daily attendance, Hourly calls report, Break Schedule, Route
planning of Transport and etc.) .
Support all agents to solve customer’s problem and handle arrogant customers which
are transferred by agents.
Reply customers E-mail and Trouble Tickets.
Interact with customers to provide information in response to inquiries about products
and services and to handle and resolve complaints.
Coordinate with all internal units (Commercial, Technical, Support, Sales) and fulfill
subscribers demand and request.
Contact with customers in order to respond to inquiries or to notify them of claim
investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further
investigation.
Train up the new agents as well as find out their problems and give them one by one
session.
Providing motivational session when the agents get demoralized during the duty
period,
End of the shift prepare service status and logistic report.
Trouble shooting and maintain local server and all other hardwires.
PREVIOUS EMPLOYMENT
Business Development Executive
DNS Software Ltd.
4th Floor, Paragon House, 5 Mohakhali C/A Dhaka – 1212
Jun 2010 – Oct. 2010
Promoting the products of the company & Convince the customers.
Identify potential client, manage existing account and customer...

Read More »

Education

National University, Gazipur, Bangladesh
Masters in Economics
2008 - 2010

Keywords

logo design
graphic design
Microsoft excel
Microsoft word
SEO
social media marketing SMM
article writing
email
BD
template
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
mdmizan7
Type
Individual
Member Since
March 2013
Elance URL
Verifications
0
Mizanur Rahman | Elance

Mizanur Rahman