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Madalyn D. | Elance
 
176985602337900
Last Sign-in: Apr 23, 2014

Madalyn D.

Analytical, detail-oriented, and eager to work.
   United States
  |   Stone Mountain, GA
  |  3:41 am Local Time

Overview

I have been in the telecommunication industry for 20+ years. I currently provided network and technical support for large business customers. I have excellent customer service skills, written and oral communication skills, knowledgeable of Microsoft Office products, general office skills, and I can type 55 wpm.

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Skills (4)

Tested
Help Desk Certification
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed
Office Skills Test
My Score
avg

Employment

Alcatel-Lucent
Network Technical Analysist
2000 - Present
Troubleshoot and repair network outages and impairments on bandwidths ranging from 9.6 Hz to OC 192, voice grade and digital circuits; to include international business customer's. Customer...
US Army Active and Reserves (Retired)
Communication Specialist
1990 - 2011
Installed, maintained, and operated various communications equipment for tactical necessity.
Sprint
Network Controll Technician III
2000 - 2007
Troubleshoot and repair circuits for large business customer's of bandwidths ranging from 9.6 Hz to T1/DS1. Identified troubles on T3/DS3 and above and reported them to the appropriate...

Education

Devry University Keller Graduate School
Masters of Project Management
- 2012
Devry Institute of Technology
Bachelors of Science of Telecommuncation Managemen
- 1999
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
mdub0767
Type
Individual
Member Since
February 2013
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Madalyn D. | Elance

Madalyn D.