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Ma-an D. | Elance
 
176985602337900
Last Sign-in: Mar 26, 2015

Ma-an D.

Customer Service Specialist
   Philippines
Silay City
  |  6:50 am Local Time

Overview

Minimum Hourly Rate $6

I have three years of experience working as a telephone interviewer for a US based market research company.
I have then worked as a Customer service representative for a US based telecoms company for seven years and assisted customers with their billing inquiries and requests.

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Skills (10)

Tested
Editing/Copy Editing
My Score
avg
Customer Service (Call center env.)
My Score
avg
Passed

Service Description

With my years of experience working as a telephone interviewer and a customer service representative, I am apt to adapt to different types of customers and adjust to satisfy my customers needs. I am aggressive and a hard working individual and always goals for a positive result of my job.

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Employment

Convergys Corporation
Customer Service Representative
2011 - 2015
Teletech
Customer Service Representative
2007 - 2008
Western Wats Philippines Inc.
Telephone Interviewer
2004 - 2007

Education

Collegio San Agustin Bacolod
Bachelor of Science in Commerce major in Banking
-
Overview  |  Job History  |  Resume/C.V.

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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
mdumaicos1
Type
Individual
Member Since
January 2015
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0
Ma-an D. | Elance

Ma-an D.