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Ma Elizabeth B. | Elance
 
176985602337900
Last Sign-in: Apr 8, 2012

Ma Elizabeth B.

Hardworking, matured, analytic, exp typist
   Canada
  |   Surrey, BC
  |  2:51 am Local Time

Overview

Minimum Hourly Rate $11

I have 5 years of solid experience in Customer service & call center. Also, proud to be an expert in Manufacturing Operations.. Strategic Planning..Process Improvement.. Cost reduction efforts.. Process and Yield Improvement.. and.. Project Management..

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Skills (5)

Tested
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed
process improvement

Employment

Shaw CableSystems, Inc
Technical support representative
2011 - 2012
Provided technical support & troubleshooting guidance pertaining network internet, cables, and computer issues with customers over the phone. Promote and sell all products, services and latest...
Cash Money
Customer Represntative
2011 - 2012
Focal person to answer in person or on the phone, enquiries of customers and investigate complaints regarding PRA, cheque cashing, and other services Cash Money is offering . Arrange for...
Money Mart
Customer service representative
2010 - 2011
Help customers with the product they come in for and up sell to their needs Actively participating in local area marketing to inform potential customers of our products and services Prepare...
Clearly Contacts Inc
Shift Supervisor
2010 - 2011
Co-ordinate, assign and review the work of lab technicians engaged in the following duties: edging eye glass lenses with state of the art machinery; mounting lenses into frames, working with...

Education

University Canada West
Masters in Business Administration
2009 - 2011
Mapua Institute of Technology
BSC in Management & Industrial Engineering
1982 - 1987
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
mebarcel
Type
Individual
Member Since
April 2012
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Ma Elizabeth B. | Elance

Ma Elizabeth B.