Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

William Medrano | Elance
 
176985602337900
Last Sign-in: Jan 22, 2014

William Medrano

Multilingual German, English & Filipino, Helpdesk
   Philippines
  |   Pasig City, Brgy. Rosario
  |  11:57 am Local Time

Overview

Minimum Hourly Rate $11

Perhaps your company can utilize the talents of a competent, motivated, multilingual and well-organized IT-Professional. My qualifications represent a background of increasingly important assignments within organizations. These experiences have given me the opportunity to make many profitable contributions in a number of functional areas.

For more information's, visit www.medrano.net

Read More »
Jan 4, 2013|Virtual Assistant|$36|Completed
Aug 22, 2011|Virtual Assistant|$207|Completed
|
3.0
Aug 9, 2011|Virtual Assistant|$783|Working
Jul 31, 2011|Customer Service|$224|Completed

View All »

Portfolio

Skills (9)

Tested
Microsoft Access Administration
German
Adobe InDesign
Call Center Skills
Computer Skills
Customer Service
Email
General Office Skills
Helpdesk

Service Description

IT-Professional
Web Developer and Graphic Designer with high-end expertise in desktop publishing and web technology. A team player can work under tight deadlines, resourceful, and able to handle criticisms and instructions. Artistically talented, computersavy, highly skilled in desktop publishing and web authoring tools in windows platforms.

1st Level Technical Multilingual Helpdesk Agent
The IT Helpdesk Analyst is responsible for the day provision of the Services. This includes ensuring that a continually high level of service is provided to the customers as set out in Merlin's agreements with customers. In order to provide this high level of service the Agent will be required to effectively manage their available resources, including equipment, information and technologies.

Marketing Assistant, Beverly Hills, California, U.S.
Beverly Hills Aesthetic Surgery Center, located in the heart of Beverly Hills 90210 owned by Dr. Leif Rogers, M.D., F.A.C.S. and managed by Ms. Robin Chamberlain. A marketing assistant is responsible for developing the marketing strategy that will be put into place by a business or firm. is also responsible for developing a pricing strategy in order to help the firm get the most profits while also making sure customers are satisfied. Working collaboratively with product development specialists, sales, and other managers, the marketing manager also monitors trends in order to determine when new products or services should be introduced.

Media3ads...

Read More »

Employment

Red Brick Tower Creative Media Publishing
CEO
2010 - Present
Red Brick Tower Creative Media Publishing Owner Red Brick Tower Creative Media Publishing (RBTCMP) is a modern and unique publishing company that focuses on providing magazines,...
Merlin Information Systems Philippines, Inc.
German IT Support and Helpdesk
2009 - 2010
Merlin Information Systems Philippines, Inc. Multilingual: German IT Support for Emerson Process Management account. The IT Help desk Analyst is responsible for the day provision of the Services....
Beverly Hills Medical Group
Director of IT
2006 - 2008
Director of Information Technology and Marketing / Beverly Hills Medical Group, Inc. Providing the overall management and leadership of entire information technology including all hardware,...
Perco Export Import, Inc.
IT-Support
2003 - 2004
The main duties of anyone working in PC technical support are to diagnose the fault and have the solution then carry the work out to a high level of quality, ensuring there are no hidden flaws left...

Education

Wyss/Akad Computer Institute Zurich, Switzerland
IT-Professional
2000 - 2002
Freiwilliges 10. Schuljahr, Zurich Switzerland
Highschool
1998 - 1999
Hofacker High School
Highschool
1994 - 1998

Keywords

German
English
IT Support
Marketing
SEO
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
medrano
Type
Individual
Member Since
February 2011
Elance URL
Verifications
0
William Medrano | Elance

William Medrano