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Melanie R. | Elance
 
176985602337900
Last Sign-in: Mar 1, 2016

Melanie R.

Customer Service/ Data Entry Specialist
   United States

Overview

Hi! My name is Melanie. I am new to E-lance. In my resume you will find that I have spent many years in customer service. I have been so successful in that area because I cater to what people need. Any job I take on I make sure my client or customer is more then satisfied. I take pride in any job I do.

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Skills (10)

Tested
Microsoft Office
Customer Service
Data Entry
Sales
Invoicing
Customer Satisfaction
Multi-line Phone
Social Media Marketing
Call Centers
Telephone Skills

Employment

Yakov Security Tech Inc.
Office Manager
2012 - 2014
Answered calls regarding CCTV and computer repair inquiries. Scheduled all appointments for estimates, repairs, and installations. Managed all social marketing. Created invoices for services...
Cablevision
Account Manager
2010 - 2011
Retained Clients by highlighting the value of Cablevisions products and services. Contacted and regaining customers who have disconnected their service. Scheduled appointments for disconnections....
Cablevision
Advanced Service Representative
2007 - 2010
Gave technical support to Cablevision clients, specializing in Scientific Atlantic and High Definition equipment. Performed in a fast paced, time sensitive environment with diligence and accuracy....

Education

City University of New York-Herbert H. Lehman Coll
Bachelor of Science (BS)
-
Overview  |  Job History  |  Resume/C.V.

Keywords

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
MelanieR-
Type
Individual
Member Since
January 2015
Elance URL
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Melanie R. | Elance

Melanie R.