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Melissa Dela Torre | Elance
 
176985602337900
Last Sign-in: Jul 15, 2015

Melissa Dela Torre

Business Management / Customer Service Supervisor
   Philippines
Manila

Overview

Minimum Hourly Rate $5

Customer Service Supervisor.

I have 8 strong years Customer Service experience and 3 years of those where fulfilled as Trainer/Supervisor role.

Here in the Philippines I usually handle a team of 8-15 agents that I monitor daily with regards to their performance in customer interaction via phone, email, face to face or social media. I also do weekly and monthly performance reports and daily admin task to which I regularly communicate to our clients.

WHY HIRE ME?

- I have knowledge and experience in Admin Tasks, handling US, CA and AU...

Read More »

Portfolio

Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Passed
Customer Service
My Score
avg
Passed

Employment

Telus International
Supervisor
2013 - 2014
Convergys Philippines
Supervisor
2010 - 2013

Education

Far Eastern University
Major in Business Management
2001 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
MelissaDelaTorre
Type
Individual
Member Since
June 2015
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Melissa Dela Torre | Elance

Melissa Dela Torre