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Melissa Simpson | Elance
 
176985602337900
Last Sign-in: Oct 20, 2015

Melissa Simpson

Business and Human Resource Management
   United States
  |   Colorado Springs, CO
  |  6:43 am Local Time

Verified Freelancer

Melissa Simpson's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $20

Dedicated, dependable, internet savvy virtual assistant at your service. My experience includes but not limited to Management, Customer Service, Office and Store Clerk Administration, Sales, Sales Reporting, Merchandising, Buying, Marketing, POS Systems, Information Systems, Inventory, Safety Control, HIPPA, Payroll, Scheduling, Shipping and Receiving. Also proficient in e-filing, printing, faxing, handling multi-phone lines, and general office duties. Windows 95/98, 2000, XP, Windows 7, and Microsoft Office Professional 2010 proficient....

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Jun 10, 2015|Technical Support|$0|Completed
Sep 4, 2013|Virtual Assistant|$636|Completed
|
5.0
Jul 17, 2012|Customer Service|$12,167|Completed
|
5.0

View All »

Portfolio

Skills (6)

Tested
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
Business Writing
Business Writing Skills Certification
My Score
avg
Passed
Knowledge of Microsoft Office

Service Description

Can interact with internal and external personnel at all levels
Maintain Confidentiality
Customer service management
Deadline and detail oriented
Innovative (willing to learn new skills, apply new approaches, devise solutions, improve processes, inefficiency identification)
Organized
Professional
Team oriented

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Employment

Buffalo Jackson Trading Co
Customer Service Manager
2012 - 2015
ahood
Administrative Assistant
2012 - 2013
Customer Service Specialist and Web Office Administration
Once Upon a Child
Assistant Manager
2011 - 2011
Pain Treatment Center
Patient Administrator
2010 - 2011
Creative Impressions
CSR / Sales and Order Processor
2009 - 2010
WestPoint Bed, Bath and Linens
Office and Store Clerk Administrator
2006 - 2007
Sportfield Elementary School
School Store Manager / PTA Treasurer
2002 - 2005
US Army Spouse
FRG Contact Leader
1996 - 2005

Education

Pikes Peak Community College
Associates of Science in Business Management
2012 - 2014
University of Phoenix
Business
2006 - 2008
AMBAI University
Associates in Business Management and Marketing
2002 - 2004
Fayetteville Technical Community College
Paralegal Courses
2002 - 2002
DeLand High School
Diploma
- 1992
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Virtual Administrative Manager
Customer Service Manager
Order and Payment Processor
File Management
Communication Specialist
Zendesk Administration
Customer Experience Enhancement
Human Resources
Business Management
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
melissasimpson
Type
Individual
Member Since
January 2012
Elance URL
Verifications
0
Melissa Simpson | Elance

Melissa Simpson