Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Melissa M. | Elance
 
176985602337900
Last Sign-in: Dec 18, 2014

Melissa M.

Experienced CSR, AA, and Office Manager.
   United States
  |   Cincinnati, OH
  |  7:48 am Local Time

Overview

I have over ten years of office experience, which includes customer service, office management, and sales. I possess advanced computer skills including typing 90+ words per minute as well as proficient use of Microsoft Office, and I can generate professional letters of any kind. I have used many types of customer database software (Unix, Windows-based, and Web-based) in previous positions. I also have expert phone and problem-solving skills. My writing skills are also advanced, and I have had works published in the past. I enjoy...

Read More »
Dec 18, 2014|Data Entry|Private|Working
Mar 23, 2014|Data Entry|Private|Completed
|
4.7

View All »

Skills (10)

Tested
Administrative Assistant
My Score
avg
Passed
Office Administration
My Score
avg
Business Writing
My Score
avg
Business Writing Skills Test (U.S. Version)
My Score
avg
Passed
Editing/Copy Editing
My Score
avg
Email Etiquette
My Score
avg
Passed
Email Handling
My Score
avg
Presentation Skills
My Score
avg
Passed
Customer Service Test
My Score
avg

Service Description

I previously attended my own book of business in an Insurance Agency, which allowed me to increase my ability to provide excellent service, as well as improve my sales and office skills.

I take pride in generating fast, efficient service. I understand that the quality of work is extremely important, and I have a commitment to the best service possible!


Read More »

Employment

Lochard and Associates, LLC
Independent Marketing Executive
2005 - 2007
Rick McDermott Agency
Officer Manager, Personal Lines Supervisor
2004 - 2005

Education

University of Phoenix
Computer Programming, Associate of Arts
2010 - 2013
Milford High School
Diploma
1994 - 1998
Overview  |  Job History  |  Resume/C.V.

Keywords

data entry
technical writing
administrative assistant
typing
clerical
office
e-mail
virtual assistant
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
melmabry
Type
Individual
Member Since
August 2011
Elance URL
Verifications
0
Melissa M. | Elance

Melissa M.