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Melven A. | Elance
 
176985602337900
Last Sign-in: May 22, 2017

Melven A.

Commitment of Quality Deliverables
   India
  |   Gurgaon, Haryana
  |  11:25 pm Local Time

Overview

I come with more than 10 years of experience in customer service, phone skills, excel spreadsheets, live chat support, email support, email management, web research, data entry process with a typing speed of 50 WPM and good accuracy, converting a PDF file to word or a Excel file or a vice versa. Will definitely meet your expectations. Both in terms of the accuracy in the process and delivering it on time.

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Skills (10)

Tested
Email Etiquette Certification
My Score
avg
Passed
Computer Aptitude Test
My Score
avg
Passed

Service Description

From my 10 years experience I have possesed the below mentioned qualities and skills:

1)Ability to communicate technical information to nontechnical audiences
2)Receives, sorts, and files monthly personnel action reports

ADMIN SUPPORT SERVICES:
1) Data Entry (online/offline).
2) Data Mining.
3) Chat, Email,and Voice Customer Support.
4) Form Processing.
5) PDF/Excel/Word/Powerpoint/Scanning/OCR/Extract Conversion.
6) Marketing Surveys.
7) Bulk Data Processing.
8) Claim Registration.
9) Data Conversion & Extraction.
10) CRM.
11) Internet & Marketing Research
12) Blog Posts & Forum Trackers.
13) Business Research.
14) Personal Research.
15) Quality Article & Content Writing.
16) Sales Letters.
17) Website Content.
18) Advertising Ideas.
19) Marketing Campaigns.
20) Creative Writing.
21) Editing & Proofreading.
22) Self Improvement and Personal Development.

SALES & BUSINESS DEVELOPMENT:
1) B2B Telemarketing.
2) B2B Lead Generation.
3) B2B Sales.
4) Customer Relationship Building & Management.
5) Sales Lead.
6) Lead Generation.
7) Research & Surveys.
8) Business Development.
9) Telemarketing.
10) Business Proposals.

BUSINESS TRANSCRIPTION:
1) Meetings.
2) Conference calls.
3) Group discussions.
4) One-on-one sessions.
5) Interview transcription.
6) Lecture transcription.
7) Insurance transcription.
8) Seminar & webinar transcription.
9) Case study transcription.
10) Market & sales research transcription.
11)...

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Overview  |  Job History  |  Resume/C.V.

Keywords

Data entry
Excel 2003 and Research
Web research
Customer Support
Admin Assistant
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
Melven
Type
Individual
Member Since
June 2012
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Melven A. | Elance

Melven A.